Job Description
In our Incubation track, we are cultivating a "startup within a startup" environment and creating brand-new use cases including AI-powered features and enhancements. You will be at the forefront of bringing fresh ideas to life, driving these projects from inception to product-market fit.
In this role, you will:
- Conduct in-depth discovery and customer research to gain deep insights into user behaviors, pain points, and needs
- Work closely with product owners and iterate based on findings from research, experiments, and feedback
- Work closely with the UX copywriter to develop concise, accurate, and on-brand messaging
- Work closely with engineers as they build and ship solutions
- Adopt a customer-centric approach to the whole team
About you:
- You have a strong product portfolio
- Expert in diverse customer research methodologies
- Recognize how solving real user problems positively impacts the business
- An entrepreneurial mindset. Thriving in finding and solving fresh problems
- Know the value of not only data but also looking beyond numbers
- Excellent interpersonal and communication skills โ your colleagues enjoy working with you
- Capable of formally presenting to an audience in a clear, compelling manner
- Verbal and written English skills are at an upper-intermediate level
