About Sword Health
Sword Health is on a mission to free two billion people from pain as the worldโs first and only end-to-end platform to predict, prevent and treat pain. With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using technology to save millions for our 25,000 enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.
Recognized as a Forbes Best Startup Employer in 2024, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but weโve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $3 billion, we are in a phase of hyper growth and expansion, and weโre looking for individuals with passion, commitment, and energy to help us scale our impact.
Joining Sword Health means committing to a set of core values, chief amongst them to โdo it for the patientsโ every day, and to always โdeliver more than expectedโ on behalf of our members and clients.
The AI Team
Swordโs AI team sits at the intersection of productized Machine Learning (ML) and software development, working across the Sword platform to enable its ultimate vision of AI Care: unprecedented levels of care, both in scale and quality, through AI-powered clinician and member experiences that "๐ amplify the human touch".
- Influencing the teamโs roadmap by proactively identifying opportunities across Sword for high-impact ML initiatives;
- Partnering with technical and non-technical stakeholders to properly scope those initiatives, by deep-diving into the underlying pain points, assessing the adequacy of ML solutions, defining requirements, and laying out high-level approaches;
- Support execution & iteration by working with other teams (Engineering, Product, Clinical, Operations) in tight feedback loops to ensure requirements are met;
- Being the face of ML solutions at Sword: preparing releases, communicating changes, collecting feedback from end users;
- Acting as an enabler: preemptively identify and address risks, ambiguities, future needs, and blindspots.
Requirements
- 5+ years of experience as a Product Manager of a highly technical AI-powered product;
- Solid experience in production-grade MLE/DS projects from ideation to maintenance;
- Ability to exercise sound judgment over ML/DS topics;
- A good zoom dial: move between the problem and solution spaces as needed;
- Impeccable oral and written communication skills;
- Strong critical thinking and strategic disagreement capabilities;
- Autonomy & self-direction, with ability to prioritize accordingly.
Nice to Have
- Experience with BigQuery and Looker for business and product analytics;
- Experience with the Python data stack;
- Propose improvements for suboptimal processes.
Benefits & Perks
- Health, dental and vision insurance;
- Meal allowance;
- Equity shares;
- Remote work allowance;
- Flexible working hours;
- Unlimited vacation;
- Snacks and beverages;
- English class;
- Unlimited access to our Learning Platform.