Senior Product Manager (Renewals)

In this role, you will

• Own key metrics of subscription renewals and develop improvement strategies.
• Analyze data to identify levers and implement initiatives impacting renewals.
• Redesign cancellation processes to reduce churn and implement retention strategies.
• Improve web-to-app login rates to enhance the user journey.
• Build growth models identifying opportunities for increasing renewals.
• Collaborate with customer support to understand behaviors and develop solutions.
• Manage CRM campaigns and optimize emails that influence renewals.
• Research industry best practices for renewals and cancellations.

You will need

• 5+ years in product management or customer lifecycle roles.
• Experience in subscription-based businesses with a focus on reducing churn.
• Strong analytical skills in user behavior and payment data.
• Expertise in A/B testing and win-back campaigns.
• Excellent collaboration and leadership capabilities in cross-functional teams.

What we offer

• Competitive salary package.
• Remote, in-office, and hybrid work options.
• Relocation package available.
• Premium SIMPLE subscription.
• 21 days annual leave plus bank holidays.
• Flexible work hours focused on results.