Job Description

• Design Strategy & Evidence-Based Discovery
• User Friction Identification: Partner with Product and Engineering to analyze data and identify specific friction points within traveler flows.
• Evidence-Based Approval: Accountable for the 'Validation Rate.' Ensure no design moves to production without sufficient user testing or data-backed confidence.
• Quality Stewardship: Serve as the final point of sign-off for design outputs, ensuring every iteration meets brand standards and functional excellence.
• AI-Augmented Engineering Delivery
• Rapid Prototyping & Iteration: Use AI to shorten the gap between a problem and a testable solution.
• Active Delivery Participation: Provide real-time UI/UX guidance in standups and refinements.
• Design System Governance: Lead adoption of the Design System, preventing pattern fragmentation.
• Cross-Functional Alignment
• Brand & Intent Alignment: Coordinate with Marketing to ensure a seamless experience from the first ad to the product landing.

Requirements

• 5+ years in Product Design, specifically within Traveler sites, B2C, or E-commerce platforms.
• Proven track record of designing and optimizing conversion-focused user journeys.
• Strong functional understanding of experimentation (A/B testing), funnel analysis, and user behavior.
• Demonstrated workflow that leverages AI (LLMs, generative UI, automated QA) to deliver 2x-3x faster than traditional design methods.
• Understanding of the full product lifecycle from discovery to deployment.
• High technical aptitude for modern tooling and the EQ to influence Product and Engineering teams without formal authority.
• High proficiency in Figma or related Design tools and a strong understanding of technical constraints to speak 'developer' during ceremonies.
• Ability to leverage modern tools and lean methods (e.g., unmoderated testing, rapid prototyping, data analytics) to quickly validate insights and iterate based on user feedback.
• Experience working within the Entrepreneurial Operating System (EOS) is a strong plus.

Benefits

• Flexible Paid Time Off
• Paid Parental Leave
• Caribbean travel perks
• Fully remote work environment
• Comprehensive benefits – Medical, Dental, and Vision
• 401(k) with company match