Responsibilities

• Own the companys brand voice, tone, and verbal guidelines.
• Develop communication frameworks for brand-critical and customer-facing content, including marketing and GTM materials, product copy, corporate and investor communications, HR, recruiting, and employer-brand content.
• Create processes and tools that operationalize the brand at scale, enabling teams to apply brand principles consistently and efficiently.
• Review and provide feedback on high-impact communication assets across the organization, and personally craft or refine the most critical pieces when needed.
• Partner closely with writers, marketers, product teams, HR, and leadership to improve clarity and quality of content, ensure consistency across teams and channels, and help others do their best work within brand guidelines.
• Act as a single point of accountability for brand language and narrative and identify gaps or risks in how the brand is expressed and proactively address them.

Requirements

• Strong content writing background with experience leading brand, communications, editorial, or narrative work.
• Highly independent and comfortable taking full ownership of a broad, cross-functional area.
• Able to operate across many contexts and priorities without losing clarity or quality.
• Confident leading through influence, judgment, and collaboration.
• Detail-oriented with a strong sense of what 7good8 looks like, and how to get there at scale.
• Native US English speaker with strong editorial judgment and comfort working with complex topics.