Responsibilities

• Create bespoke designs for MOO Business Customers across our full product range that exhibit an adherence to brand guidelines and production specifications
• Effectively communicate with Sales, Production and Customer Success to troubleshoot and complete design requests
• Ability to quality check and spot on screen file issues to problem solve any customer print and/or design issues
• Consistently meet strict turnaround times on all assignments

About You

• Proven knowledge and experience with Adobe Creative Cloud (Indesign, Illustrator, Photoshop)
• Basic retouching skills - ability to incorporate changes on raw files
• Basic presentation skills - ability to both build presentations and present to our internal and external customers
• Fanatical about the smallest of details
• Demonstrated digital print knowledge and experience working with digital presses including foil and UV printing
• The ability to read, understand and question a brief to deliver exceptional work
• Knowledge of typography and best practices for kerning, leading, tracking and font management
• Knowledge and awareness of current design and technology trends and how to apply them to customer design work
• An appreciation of creative standards and design best practices
• Excellent time management skills
• Passionate about people – customers and internal stakeholders, alike
• The ability to give and receive constructive feedback to effectively complete design requests
• Ability and willingness to adapt to change, Self-motivated and a team player
• Relevant design degree or equivalent experience in an art-working role
• Portfolio required - examples of AI tool usage, a plus

Nice to Haves

• Customer service experience preferred

Diversity Statement

• MOO’s working to create a representative, inclusive, and super-friendly team; striving for a values-driven, purposeful, and highly empowered organisation.