Responsibilities

• Lead and guide a team of brand designers, reinforcing strategic and creative direction.
• Provide hands-on mentorship to team members.
• Communicates with a calm, reliable leadership voice.
• Foster a culture of experimentation and rapid ideation.
• Ensure team members operate at the appropriate level of autonomy.

Design Thinking & Storytelling

• Translate established marketing and brand direction into actionable design guidance.
• Manage discovery and design decisions to align user needs with business goals.
• Utilize systems thinking to create scalable, consistent visual assets.
• Leverage AI tooling in strategic ways.

Design Execution

• Guide the execution of impactful design solutions aligned to creative direction.
• Work with design systems and templates to ensure scalability and consistency.
• Support scoping and delegate complex projects into manageable tasks.
• Identify when external creative partners are needed.

Cross-functional Collaboration

• Participate in planning conversations with GTM partners.
• Collaborate with brand and messaging design leaders.
• Partner with cross-functional stakeholders to ensure alignment.

Team Citizenship

• Actively participate in team discussions and brainstorming sessions.
• Lead efforts to evolve and scale design processes with Brand leadership.
• Regularly share industry insights and design trends.
• Support colleagues by providing constructive feedback.

Requirements

• 5-7+ years of professional creative experience.
• Bachelor’s degree in Graphic Design, Interaction Design, or related field.
• Expertise in building strategic concepts and campaigns.
• Passionate about end-to-end customer experience.
• Proficient with Figma, Photoshop, Illustrator, InDesign, and Notion.
• Avid user of AI tooling across use cases.
• Knowledgeable in user-centered design principles.
• Strong leadership and communication skills.
• Proactive in improving processes.
• Resilient, reliable, and optimistic.

Nice to Haves

• Previous experience working in a SaaS or software product-led company.
• Familiarity with image design systems and digital design systems.