Responsibilities

• Create bespoke designs for MOO Business Customers across our full product range that exhibit an adherence to brand guidelines and production specifications
• Effectively communicate with Sales, Production and Customer Success to troubleshoot and complete design requests
• Collaborate with cross-functional partners to produce eye-catching design work for external partnerships and internal MOO-branded resources
• Ability to quality check and spot on screen file issues to problem solve any customer print and/or design issues
• Consistently meet strict turnaround times on all assignments

About You

• Proven knowledge and experience with Adobe Creative Cloud (Indesign, Illustrator, Photoshop)
• Proficient retouching skills - ability to incorporate changes on raw files
• Proficient presentation skills - ability to both build presentations and present to our internal and external customers
• Fanatical about the smallest of details
• Demonstrated digital print knowledge and experience working with digital presses including foil and UV printing
• The ability to read, understand and question a brief to deliver exceptional work
• Knowledge of typography and best practices for kerning, leading, tracking and font management
• Knowledge and awareness of current design and technology trends and how to apply them to customer design work
• An appreciation of creative standards and design best practices
• Excellent time management skills, independently balancing immediate needs with longer-term projects
• Passionate about people – customers and internal stakeholders, alike
• The ability to give and receive constructive feedback to effectively complete design requests
• Passion for inspiring and mentoring a team, encouraging experimentation of new styles, tools, and processes
• Empowers the team, does not micromanage
• Self-motivated and a team player
• Ability and willingness to adapt to and champion change
• Relevant design degree or equivalent experience in an artworking role
• Portfolio required - examples of AI tool usage, a plus

Nice to Have

• Customer service experience preferred

What’s it like to work at MOO?

• MOO’s the kind of workplace where you can really be yourself.
• We want to help you grow in your career and set you up for success – while also recognising the importance of a healthy work/life balance.
• That’s why we offer 19 days holiday rising by one day for each year here (for 5 years), a matched pension scheme, and paid parental leave.
• We’ll offer you private healthcare and life insurance.
• We also offer flexible work schedules with hybrid and remote working for certain roles.

Diversity Statement

• We are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace.
• MOO doesn’t discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class.
• As a design and technology company we have a desire and a responsibility to build a business that represents the world around us.
• We strive to create a values-driven, purposeful and highly empowered organisation that we are all proud to work for.