Creative Design Manager

1 month ago

Job Description

As an early member of the GlossGenius Creative team and the first Creative Design Manager, you will play a key role in fostering the best environment that enables our Creative team to deliver their best work. You will help the team to deliver high-quality creative assets by helping to scope projects, manage cross-functional relationships and guarantee the quality of all design deliverables. You are an exceptional designer who has transitioned into team management and are excited by the opportunity to help define the creative and brand vision at GlossGenius.

You will report to our Head of Design. This role is welcome to either work in a hybrid environment with 2 days per week in our New York City office (Tuesdays & Thursdays) or fully remotely from one of our hub city locations (San Francisco, Seattle, Miami, Toronto).

What Youโ€™ll Do

  • Foster a positive and collaborative culture to help our designers thrive and produce exceptional creative assets 
  • Inspire and challenge our creative team by setting a high bar for design and ultimately raising the quality of our design craft
  • Establish precise goals and performance standards for team members, consistently evaluating and offering feedback on both individual and collective team performance
  • Set up scalable processes and systems to help our in-house Creative team operate at the highest bar with consistency and structure
  • Exercise strong change management skills to ensure new processes are seamlessly integrated into the teamโ€™s day-to-day
  • Guarantee the success of  multiple projects by managing the Creative team's demand, capacity planning, and priorities
  • Manage and be the point of contact for internal stakeholders (Marketing, Product, Business Development, Sales, etc.) and external partners such as design agencies and contractors
  • Own all budget allocation and approval

What Weโ€™re Looking for

  • 6+ years of Creative Design/Visual Design experience either in an in-house creative team or a design agency
  • 2+ years people management experience; proven ability to inspire team members to operate at their highest potential
  • An impeccable eye for design and a desire to push beyond the status quo while ensuring a quality, cutting-edge, final product
  • Ability to lead multiple projects and drive results 
  • Proficient in creating systems: adept at crafting procedures from scratch and showcasing adaptability to accomplish tasks effectively in various scenarios
  • Ability to work through ambiguity and to find new processes and systems to help a Creative team work more efficiently
  • Excellent communication skills

About GlossGenius

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GlossGenius is an all-in-one solution that over 70,000 customers within the beauty and wellness industry rely on to manage their critical business needs. We like to think of ourselves as a business-in-a-box solution, tailored to the professionals we serve.

Our powerful yet easy-to-use app offers a range of business management tools such as booking and scheduling, advanced marketing, insightful analytics, payment processing, stunning card readers, web hosting โ€“ the list goes on. Our mission as a company is to empower small business owners to get back to what they love doing โ€“ their creative work โ€“ instead of the overwhelming administrative tasks that come with running a business. 

Since 2016, weโ€™ve become an industry leader and disrupter, and weโ€™re poised to continue capitalizing on the momentum  our growing, talented team has created. Weโ€™re hyper-focused on continuing to evolve the best vertically-focused operating system to centralize the value chain in the beauty and wellness space. We have a proven product-market fit, a strong customer base, and a forward-thinking company culture propelling us into our next phase of growth. 

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