Responsibilities

• Define a clear learning strategy aligning with organizational goals for technical literacy and AI adoption.
• Communicate complex technical concepts clearly to diverse audiences.
• Manage multiple learning content development projects using agile/iterative approaches.
• Identify and mitigate risks in AI learning content to ensure accuracy and address biases.
• Define metrics for learning program success and demonstrate ROI through assessments and productivity gains.
• Evaluate, select, and manage external vendors or internal resources for content creation and AI tools.
• Create innovative learning and development content and facilitate unique learning experiences.

Technical Literacy & AI Content Expertise

• Understand core technical concepts such as data literacy, software development lifecycle, and DevOps.
• Familiarity with agile principles and methodologies including Scrum, Kanban, and sprints.
• Knowledge of generative AI principles, AI tooling, platforms, and prompt engineering.
• Proficient in Learning Management Systems, instructional design principles, and content creation tools.

Delivery & Soft Skills

• Continuous learning and adaptability to evolving technology and AI concepts.
• Critical thinking and problem solving for designing effective learning solutions.
• Ability to influence and motivate without direct authority, fostering engagement and psychological safety.
• Strong ethical mindset and incorporation of responsible AI practices in learning content.
• Experienced in planning, guiding, and delivering learning programs that motivate and engage learners.

Requirements

• Experience in Human Resources, R&D Learning, Instructional Design, or related fields.
• Proven ability to design and develop technical learning content for diverse audiences.
• Exceptional facilitation skills with experience managing large group dynamics.
• Knowledge of effective learning methodologies and LMS administration/reporting.
• Proficiency with authoring tools (Articulate 360/Rise), video editing software (Descript), and multimedia development tools.
• Strong understanding of adult learning principles and learning technologies.
• Excellent project management, organizational, communication, and interpersonal skills.
• Ability to collaborate effectively and influence stakeholders at all levels.
• Proactive, results-oriented mindset with a passion for continuous learning and improvement.