About You

• Experienced in Growth Design: Bring 6+ years of product design experience, including leading initiatives across onboarding, activation, engagement, and retention in SaaS or enterprise environments.
• Demonstrate Craft and Impact: Share a portfolio that highlights polished UI, strong UX thinking, and clear, measurable impact on both user behavior and business goals.
• Fluent in AI: Have hands-on experience designing AI-powered features and using AI tools to enhance creativity and expand design possibilities.
• Think in Systems: Comfortably move between the details of a single interaction and the broader product architecture—designing cohesive, connected user journeys.
• Bold and Visionary: Enjoy taking creative risks, pushing boundaries, and crafting compelling narratives that bring bold ideas to life and rally teams around them.
• Initiate and Explore: Operate with autonomy in ambiguous spaces—driven to uncover problems, test possibilities, and deliver value without waiting for permission.
• Data-Informed, Not Data-Limited: Combine product data, user research, and your own design instincts to inform decisions and unlock new opportunities.
• Detail-Oriented and Fast-Moving: Move quickly while still accounting for edge cases, UX nuance, and interaction quality early in the design process.
• Collaborate to Elevate: Thrive in cross-functional teams, co-creating outcomes, shaping team rituals, and improving the product and culture together.
• Growth-Oriented and Reflective: Seek feedback, reflect openly, and show a strong desire to stretch, improve, and support others' growth too.

Things You’ll Do

• Lead Logged-in Home Experience: Drive the design vision for Zapier's Logged-in Home, crafting a personalized and dynamic space that meets the needs of both new and returning users.
• Own AI Discovery Surfaces: Define and evolve the user journey for AI discovery, building intuitive, intelligent experiences that help customers explore Zapier’s AI-powered capabilities.
• Collaborate Cross-functionally: Partner closely with product managers, engineers, researchers, data scientists, and marketers to set strategy and deliver high-impact outcomes.
• Balance Iteration with Execution: Rapidly prototype and test ideas while maintaining a high standard for design craft, usability, and performance.
• Bring Initiative to Ambiguity: Show up with urgency, curiosity, and ownership to tackle complex, undefined problems that drive meaningful growth.
• Shape Design Culture: Contribute to design systems, rituals, and best practices across the Growth Zone and broader Zapier design org to raise the bar for design excellence.