Director, Head of Design

Responsibilities

• Define Minted’s overall UX strategy and vision for mobile and desktop experiences aligned with brand and product strategy
• Articulate and evangelize the vision into an actionable roadmap collaborating with Brand, Product Marketing, PM, and Engineering
• Design and promote a cohesive set of design principles, patterns, and guidelines for consistency
• Ensure adoption of a robust and flexible Design System and Component Library
• Represent customer needs and voice in design process
• Influence and mentor cross-functional partners and teams on UX best practices
• Review UX design from the team and vendors for intuitive UX and business goal achievement
• Develop and scale an effective organizational structure for the User Experience team
• Recruit, hire, manage, and mentor digital UX and UI designers
• Develop high-quality standards with design firms and independent contractors
• Define UX and UI processes with measurable metrics for quality and rapid time to market
• Partner with other departments to improve efficiencies across teams

Requirements

• Bachelor’s or Graduate degree in user experience, design, or related field
• 10+ years of experience in user experience and design with mobile and web design principles
• 7+ years of management experience with hiring and developing UX and UI designers & researchers
• Understanding of consumer-focused digital experiences, especially omni-channel retail e-commerce
• Strong retail insights and passion for shopping or collecting design or fashion goods
• Polished design aesthetic focused on pixel perfection, consistency, and usability
• Proven methods and tools to enforce brand identity and design consistency
• Portfolio showcasing consumer-focused UX with impact on customers and business
• Ability to prioritize in a fast-paced environment with multiple projects
• Experience designing and building organizational structure and processes to scale UX in large consumer internet companies

Attributes

• Strategic, consumer-centric thinker focused on consumer segments and needs
• Results oriented with a preference for outcome-driven environments
• Passionate customer advocate ready to influence company-wide customer focus
• Receptive and adaptable to change and competitive market pressure
• Collaborative thinker enjoying structured interdependent environments
• Systems thinker understanding interdependencies and driving balanced solutions
• Collaborative people leader who influences and leads cross-functional teams effectively