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Product Designer โ€” Workflows & Visual Builders

1 year

In short

We are seeking a Product Designer to redesign and innovate AI-powered workflow and automation tools, focusing on usability and functionality for non-technical users. The role involves full product design ownership and collaboration with cross-functional teams.

Where
Hybrid ยท Wallis
Level
Senior-level ยท Full-time
Text
Text
  • Marketing Tools

Builds AI customer service software that turns support conversations into revenue.

0 open roles ยท usually open about 8 weeks

Responsibilities

  • Redesigning the builder experience from the ground up โ€” creating a workflow system thatโ€™s intuitive, powerful, and scalable.
  • Balancing visual simplicity with functional depth to ensure non-technical users can build automations with confidence.
  • Exploring AI-powered experiences: prompt-based workflow creation, agent-triggered flows, and co-pilot-style support.
  • Taking ownership of the entire design process โ€” discovery, ideation, prototyping, testing, iteration, and delivery.
  • Collaborating with engineers, product leaders, and stakeholders to shape solutions from concept to release.
  • Validating ideas through user research, experiments, and data analysis โ€” iterating based on real impact, not guesswork.
  • Contributing to the broader design culture at Text by sharing insights, giving feedback, and raising the quality bar.

Who you are

  • Inventive problem-solver: You thrive when faced with โ€œunsolvedโ€ design problems (like building a workflow experience no one has cracked yet).
  • Product thinker: You design with both users and business impact in mind. Youโ€™re curious about outcomes, not just outputs.
  • AI-curious: Youโ€™re excited by the opportunities of AI in product design and keep an eye on emerging trends.
  • Proactive collaborator: You bring ideas to the table, not just polish whatโ€™s given to you.
  • User-centered: You enjoy talking to customers, testing ideas with them, and iterating based on feedback.
  • Detail-driven: You care about usability, visual polish, and documentation โ€” because design is more than screens.

You May Be a Great Fit for This Role If You Have

  • 4 or more years of product design experience, ideally in SaaS or complex tool/product environments.
  • A strong portfolio demonstrating UX/UI thinking, interaction design, and problem-solving on complex systems.
  • Fluency in Figma and other design/research tools (e.g. Hotjar, Amplitude).
  • Experience leading end-to-end product design processes.
  • Strong communication skills for presenting ideas, facilitating discussions, and aligning cross-team decisions.

Nice to have

  • Experience with automation platforms (Zapier, Integromat, Airtable, etc.) or other โ€œbuilderโ€ tools.
  • Familiarity with AI-powered experiences or LLM-driven interfaces.
  • Interest in emerging standards like MCP.
  • Experience in user research and experimentation (A/B testing, usability studies).
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