Responsibilities

• Gather and synthesize input from shoppers, clients, and colleagues to develop iterative improvements and product strategy to improve user experience.
• Work closely with designers, technical writers, and engineers for product development and postlaunch user experience improvements.
• Use research and data to create simple and elegant design flows and experiences.
• Use tools like Figma, Sketch, and Invision to deliver high-fidelity mockups and interactive prototypes.
• Design user-friendly solutions that minimize training and align with business goals and technical capabilities.
• Collaborate on features and product ideas with a focus on user-centered design methods and principles.
• Validate solutions by testing with clients and proxy users for usability and usefulness.
• Collaborate with stakeholders and subject matter experts on operational practices and technology relevant to product design.
• Communicate designs through presentations and technical documentation.
• Monitor usage and address usability issues with software engineers.
• Create and maintain a library of usability patterns and interface components with engineers for consistency.
• Select appropriate design solutions that are technically feasible within timeframe and solve user problems.
• Translate user needs and trends into product specs and agree on analytics with Product Management.
• Request feedback in design critiques and iterate solutions.
• Detail design specifications and support engineers on edge cases during development.
• Conduct user research including interviews and usability tests to determine needs and assess design viability.
• Plan and execute concept validation research with Research and Product Management.
• Analyze competitor product offerings and usability patterns.
• Prototype and communicate design solutions with stakeholders and users.
• Provide design specifications on Figma during handoff.
• Ideate and collaborate on product features and development phases with Product Management.
• Strategize product visions and design ahead of immediate roadmap features.

Requirements

• Bachelor's degree in User Experience, Design, Computer Science, Mathematics, Engineering, or closely related field.
• Five years of experience as User Experience Designer, Product Designer, or related position.
• Experience includes creating interaction models, user flows, screen designs, and UI details for ease of use and optimal experience.
• Experience proposing, building, and maintaining design system patterns and standards.
• Experience conducting user research like interviews, surveys, usability tests, and translating findings.
• Experience designing web applications.
• Experience using HTML/CSS and data models.