Senior Product Designer - Programs & Web

1 month ago

Job Description

Weโ€™re working with over 30 utilities across the US and Canada, optimising EV charging to balance the load on the grid. As a Senior Product Designer on the Web & Programs team youโ€™ll be play an integral role in making this happen - leading the design process from concept to launch as we roll out configurable smart charging programs nationwide. Youโ€™ll be elevating the end-to-end experience for utilities and end users across mobile and web, delighting delighting customers and clients alike. Youโ€™ll work with a cross-functional team across product and engineering based on the East Coast of the US and Canada.

What will you be doing?

  • Leading the design process from concept to launch, defining and delivering sophisticated solutions for smart charging
  • Improving the user experience of utility programs for utilities and end users across mobile and web, contributing to overall satisfaction and engagement metrics
  • Optimising processes and improving efficiency, reducing our average time to roll out a program where possible
  • Collaborating with cross-functional teams to architect design strategies aligning with the company vision and goals, running outcome-oriented workshops
  • Communicating design vision effectively and fostering a culture of design excellence
  • Knowledge sharing with other designers, mentoring those more junior and learning from others where possible too
  • Influencing high impact design decisions and contributing to continuous improvement of our design processes
  • Leading discovery initiatives with your peer in Product as we conduct weekly user research sessions

What are we looking for?

  • Previous experience as a Product Designer in a fast-paced, high-growth environment
  • A strong understanding of mobile and web standards, data visualization, and accessibility, with a demonstrable history of shipping loved features
  • Ideally, experience working across a B2B2C product ecosystem, with the ability to untangle complex technical and user experience dependencies
  • Experience conducting user research and making data-informed decisions, sharing insights effectively with the wider team
  • Confidence aligning design decisions with business strategy to drive tangible growth
  • Excellent communication skills with the ability to collaborate effectively and lead complex initiatives in a fully remote company
  • Comfort with ambiguity, and a drive to action - youโ€™ll continuously push to make things better and exceed expectations
  • Enthusiasm for addressing climate change with an interest in our product and mission

How will we support you?

  • Work remotely and work well - we'll provide the tools you need to do your best (including a Macbook Pro), and can provide access to co-working spaces
  • Access to conferences, meet-ups and training through our L&D allowance
  • A structured career progression framework and advancement opportunities
  • Great benefits - including health insurance, 401(k) or pension, paid parental leave 
  • Annual team gatherings - in previous years the whole company has spent a week together in London, Bath and Manchester in the UK 

If you donโ€™t have all of the requirements, but youโ€™re really interested in what weโ€™re doing, please apply anyway and we can consider your application now and in future! We value applicants regardless of their background or years of experience. We'll also do our best to accommodate reasonable adjustments to the interview process if needed. 

We are an equal-opportunity employer and value diversity: we do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. If you'd like a copy of our DE&I policy you can reach us at [email protected]

Compensation Range: $115K - $140K

About ev.energy

Website Linkedin

ev.energy set up in 2018 with a simple aim -  to make electric vehicle charging simpler, greener, and cheaper for everyone. Drivers download our app and charge their vehicle overnight; and, in the background, weโ€™re ingesting real-time data and using our proprietary smart-charging algorithm to align charging sessions with energy from renewable sources. This reduces carbon emissions caused by EV charging by as much as 70%.

This is a growing industry, with growing demand for our solution - a third of new cars by 2030 will be electric. Simultaneously, thereโ€™s increasing strain on the power grid (power outages have already jumped by 64% in the last decade in the USA). We are already working with over 30 utilities in the US, Canada and Europe, offering a way to reduce demand on the grid. 

To achieve this weโ€™ve brought together a team of over 100 people, bringing expertise from previous roles at National Grid, Tesla, Amazon, Arcadia, and Chargepoint; weโ€™ve secured over 50m USD from leading VCs in the automotive and energy space including National Grid Partners, WEX Venture Capital, Energy Impact Partners and JLRโ€™s InMotion Ventures. Come help us drive change for the better.

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