Responsibilities

• Work on features that empower administrators to set up and manage Front for their teams, including AI-powered experiences and automation, to help all users deliver exceptional service to their customers.
• Help execute on and evolve the design system by designing, refining, and documenting intuitive and robust components.
• Design product experiences across various platforms including web, desktop, and mobile
• Collaborate closely with Product Managers and Engineers to define project requirements and deliver impactful design solutions.
• Understand and represent users in product decisions with cross-functional peers during tradeoff, timeline, and experience discussions
• Design and communicate your vision to the team using mock-ups, documentation, and prototypes
• Impact business goals through effective and efficient development of design solutions
• Participate in and shape the design teams culture

Requirements

• Experience building and shipping world-class products across various platforms
• A portfolio of projects that display an understanding of the design process, refined UX and UI skills, and holistic system thinking
• Experience working with, building and maintaining clean design system documentation
• Low ego and an eagerness to give and receive constructive feedback in a transparent work environment
• Collaborative approach and belief that the best products are built through a partnership with Product, Design, and Engineering
• Strong communication skills and the ability to articulate your design decisions and how they relate to the problem you9re solving
• Deep empathy for users and a passion for solving their collaboration problems
• Strong English language proficiency in both verbal and written communication
• Experience with SaaS, B2B or other complex technical systems is a plus
• Experience with AI products is a plus

Work Arrangement

• This is a hybrid role, expected to be in our Paris office on Tuesdays and Thursdays.