Responsibilities

• Use Wrike and Klaxoon to design and iterate in-product templates, technical solutions, and demo content addressing industry needs.
• Provide technical and visual solutions enhancing customer experience with new Wrike and Klaxoon functionalities.
• Align Wrike and Klaxoon demo stories with use cases to tell a consistent story.
• Resolve help requests for Wrike and Klaxoon platforms from GTM teams.
• Engage with internal stakeholders and customers to gather feedback, refine content, and ensure alignment with business objectives and customer expectations.
• Work autonomously to generate creative solutions benefiting Sales and Success teams, increasing scalability and reusability in content strategy.
• Partner with product teams to share feedback and support customer-facing scenarios.

Requirements

• Genuine curiosity and enthusiasm for continuous learning and adaptability in a fast-paced environment.
• Visual design skills focusing on technical design for impactful templates, solutions, and experiences in Klaxoon and Wrike demo content.
• Desire to technically master Klaxoon and Wrike platforms to provide subject matter expertise to GTM teams and customers.
• Strong communication skills to present technical information clearly and engagingly.
• Ability to work in a fast-paced environment with pre-planned and ad-hoc activities.
• Empathetic and proactive approach to understanding customer challenges and converting features into value-driven stories.
• Detail-oriented with exceptional organization and project management skills to juggle multiple projects.
• Strong team-player ethos, effective collaboration with diverse groups, self-starting, and ownership skills.

Preferred Qualifications

• Experience with Wrike or other Project/Work Management platforms.
• Experience with visual design/collaboration tools such as Klaxoon, Miro, Mural, Lucidcharts, or Figma, including a portfolio.
• Proven track record creating impactful content aligning with business and customer needs in the technology sector.
• Experience within Marketing, Professional Services, PMO, or Manufacturing organizations.
• Systems Thinking mindset or experience establishing processes for team workflows.

Work Mode

• Hybrid work mode with flexibility and collaboration across global teams.