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Principal Service Designer, Aging Parents

1 year

In short

Life360 is seeking a Principal Service Designer for its Aging Parents initiative to design connected family experiences spanning mobile and device touchpoints. The role involves system thinking, UI/UX design, AI integration, and collaboration to deliver scalable service models.

Where
Remote Β· Anywhere
Level
Senior-level Β· Full-time
Life360
Life360
  • 500+ people
  • Remote-first

Keeps families connected with location sharing, driving safety, and tracking devices.

0 open roles Β· usually open about 6 weeks

What You9ll Do

  • Define and design connected family experiences spanning mobile, and device touchpoints from onboarding to daily use.
  • Translate complex human and technical systems into intuitive, delightful journeys for both aging parents and their adult children.
  • Collaborate with product, research, and engineering partners to identify and deliver high-value service opportunities.
  • Lead hands-on UI/UX design across Life3609s platforms, from concept to launch.
  • Create elegant, accessible, and emotionally resonant interfaces that embody simplicity and trust.
  • Prototype rapidly, using AI-assisted tools and interactive frameworks 6Bring service concepts to life.
  • Use AI to accelerate research synthesis, ideation, and iteration.
  • Explore how AI-driven personalization can make the Life360 experience more adaptive and human-centered for older adults.
  • Collaborate with data science and engineering to visualize and test data-informed service models.
  • Develop design frameworks, service blueprints, and interaction models that clarify complexity and foster cohesion across the ecosystem.
  • Partner with design systems teams to ensure scalable, inclusive design patterns across product teams.
  • Inspire and guide designers across Life360 by modeling exceptional craft, strategic thinking, and cross-functional collaboration.
  • Influence roadmap decisions by articulating the 9why9 behind design 6grounded in insight and elevated through storytelling.
  • Champion design excellence, experimentation, and AI fluency within the team and broader company.

What We9re Looking For

  • 10+ years designing consumer-facing mobile products (hardware and software, a plus), with experience bridging service design and UI/UX.
  • A portfolio that demonstrates mastery in both journey orchestration and interface craft from strategy to shipped work.
  • Experience designing for complex, human-centered ecosystems, ideally involving care, health, or family connection.
  • Proven ability to prototype and iterate rapidly using AI-enhanced design tools and/or data-driven workflows.
  • Strong systems thinking and communication skills, able to align cross-functional partners and executive stakeholders.
  • Collaborative, curious, and optimistic, a designer who sees every challenge as an opportunity to create clarity and meaning.
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