Responsibilities

• Lead cross-squad initiatives shaping key customer journeys from early concept through shipped experience.
• Able to contribute small front-end changes directly to the UI to support rapid iteration and collaboration with engineering.
• Explore multiple solutions to complex UX challenges, validating assumptions through rapid experimentation and AI-assisted workflows.
• Elevate the visual language and interaction design of our platform to ensure consistency, accessibility, and delight.
• Mentor peers and contribute to team growth through critiques, async feedback, and documentation.
• Leverage AI tools (like Figma AI or Lovable) to accelerate prototyping, summarize insights, and improve iteration cycles.
• Evolve our Pluma design system with reusable components and scalable patterns that anticipate future needs.
• Collaborate closely with engineering to deliver high-quality, performant, and maintainable designs.
• Synthesize research and behavioral data to uncover pain points and identify opportunities across the customer lifecycle.
• Measure impact by defining and tracking design success metrics tied to usability, engagement, and retention.

Requirements

• 7+ years of professional experience designing digital products (SaaS or complex web applications preferred).
• Proven ability to lead multi-team design initiatives that drive measurable outcomes.
• Deep visual and interaction design expertise—a strong eye for layout, hierarchy, motion, and accessibility.
• Systems thinker with experience building or scaling design systems.
• Fluency with front-end principles and an understanding of technical constraints.
• Comfort with AI-enhanced tools and modern prototyping workflows.
• Excellent async communication skills—clear documentation, strong storytelling, and a bias for clarity and action.
• A track record of mentorship, collaboration, and influence within design teams.

Nice to Have

• Experience contributing to or maintaining a design system at scale.
• Familiarity with motion design, micro-interactions, or 3D/visual storytelling.
• Background in data visualization or designing for analytics-heavy experiences.
• Experience collaborating in remote, async-first environments.
• Interest in how AI and automation can improve creative and operational workflows.