Responsibilities

• Understand product context with PMs, Devs, and team members before project start, focusing on objectives and value delivery
• Consider deadlines, project requirements, business rules, dependencies, risks, and other limitations; help define clear, measurable success metrics
• Plan and apply quantitative and qualitative research with external or internal clients to identify motivations, needs, behaviors, and pain points in the product journey
• Understand business KPIs and gather data to assess product performance and identify improvement opportunities
• Identify trends and opportunities through benchmarking competitors and indirect competitors
• Collaborate on solution scope definition using journeys, flowcharts, opportunity maps, wireframes, and other tools
• Contribute to the Flash design system
• Design system architecture and use cases through detailed flowcharts and plans
• Create wireframes for quick validation of content, flows, and value proposition
• Develop high-fidelity prototypes respecting branding guidelines and interface standards, detailing interactions and breakpoints for realistic experience visualization
• Prepare clear and detailed handoffs with documentation of use cases, business rules, interface behaviors, success and error feedback, and tracking maps
• Analyze project results to identify improvement opportunities and iterate quickly to achieve expected outcomes

Expectations

• Exhibit advanced behavioral skills aligned with the profession and guide other designers' behaviors
• Align with Flash's business value proposition and mission to reinvent and simplify management of benefits, people, and expenses
• Maintain a user-centered mindset, strategic vision, analytical thinking, and continuous value delivery based on user and business data
• Operate with autonomy and responsibility, delivering high-quality work with minimal supervision and rework
• Master design tools and methods to produce scalable, sustainable, inclusive, aesthetically and functionally high-level solutions
• Plan deliverables in fast, recurring cycles according to priorities, managing multiple projects without sacrificing quality or timelines
• Manage annual design roadmap through organization of assigned fronts
• Seek mentorship for professional growth, embrace feedback openly and maturally, utilizing it effectively
• Ensure involvement and alignment of PMs, Devs, and decision-makers throughout design processes, communicating clearly and appropriately
• Promote design culture and client-focused vision as a business strategy and differentiation
• Actively participate in team ceremonies, contribute to area standards and processes, and mentor team designers on methods and best practices to ensure consistency
• Demonstrate leadership by inspiring technically and behaviorally, progressing towards management or specialist roles