Mural
Mural
18 open jobs
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Responsibilities

  • Design high-quality, user-centered monetization experiences across upgrade flows, trial paths, paywalls, pricing surfaces, and lifecycle touchpoints.
  • Work from concept to production, delivering thoughtful UX, polished visual design, and prototypes.
  • Contribute to design system patterns for growth and monetization use cases.
  • Design and refine experiments across acquisition, activation, and expansion funnels, collaborating on hypotheses and success metrics.
  • Partner with engineers for accurate implementation of flows and components.
  • Analyze user behavior and experiment outcomes, iterate to improve conversion, engagement, and retention.
  • Create prototypes that express intent and visualize monetization paths.

Team Contribution

  • Share craft guidance with peers focusing on clarity, hierarchy, persuasion, and friction reduction.
  • Partner with research, data, and product teams to enhance experimentation quality and user value insights.
  • Contribute to a culture of design excellence where growth intersects product experiences.

Influencing Decisions

  • Reframe problems across entire funnels to identify where value is earned or lost.
  • Facilitate workshops or sessions related to pricing, packaging, and upgrade opportunities.
  • Collaborate with product, research, and data science to define success metrics and interpret experiment outcomes.
  • Advocate balancing growth goals with long-term user trust and product quality.

Requirements

  • 5+ years of product design experience with complex digital products, ideally in SaaS or product-led growth environments.
  • Experience designing conversion, onboarding, monetization flows, lifecycle surfaces, or growth-related UX.
  • Exceptional visual clarity, spacing, motion, and interaction craft.
  • Strong interaction design skills with attention to visual polish and hierarchy.
  • Ability to design within systems considering cascading design decisions.
  • Experience partnering with product and data teams to interpret behavioral insights and experiment data.
  • Curiosity and proactive problem solving including exploring edge cases and anticipating constraints.
  • Deep empathy for diverse users with commitment to clarity, accessibility, and inclusive experiences.
  • Strong communication skills to aid cross-functional user-centered decisions.

Additional Preferred Experience

  • Experience with pricing, packaging, or monetization surfaces.
  • Experience designing for organic acquisition or activation funnels.
  • Familiarity with AI-assisted experiences or contextual intelligence in product flows.
  • Background in experimentation frameworks or rapid hypothesis-driven iteration.

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