Responsibilities

• Work with the Core Product Experience team on the end-to-end experience and collaborate closely with other teams across Front to enable our users to deliver exceptional service to their customers.
• Design product experiences across various platforms including web, desktop, and mobile.
• Collaborate closely with Product Managers, Engineers, Data and Customer Support to define project requirements and deliver impactful design solutions.
• Understand and represent users in product decisions with cross-functional peers during tradeoff, timeline, and experience discussions.
• Design and communicate your vision to the team using mock-ups, documentation, and prototypes - with a strong emphasis on bringing designs to life with prototypes.
• Contribute to building and maintaining design systems.
• Impact business goals through effective and efficient development of design solutions.
• Participate in and shape the design team and cross functional pod team culture.

Requirements

• 5+ years of experience building and shipping world-class products across various platforms
• A portfolio of design projects that shows an understanding of design process and strong UI/UX skills - this portfolio must include prototypes
• Low ego and an eagerness to give and receive constructive feedback in a transparent work environment
• Collaborative approach and belief that the best products are built through a partnership with Product, Design, and Engineering
• Strong communication skills and the ability to articulate your design decisions and how they relate to the problem you’re solving
• Deep empathy for users and a passion for solving their collaboration problems
• Experience creating and maintaining clean design system documentation
• Experience with SaaS, B2B or other complex technical systems is a plus
• Strong preference for experience for both design with AI and designing AI experiences

Work Model

• Hybrid model — in-office Tuesday, Wednesday, and Thursday in San Francisco