The Role

• Own the end-to-end design of analytics and reporting experiences, from discovery and concepting through delivery, iteration, and long-term evolution.
• Translate complex payments, revenue, and subscription data into intuitive dashboards, reports, and workflows that scale across the platform.
• Lead design thinking for analytics at scale, including data visualization, information architecture, interaction patterns, and AI-powered insights.
• Partner closely with Product, Engineering, Data, and Research to define problems, shape solutions, influence roadmaps, and ship high-quality outcomes.
• Use research, data, and customer feedback to validate decisions and continuously improve customer experiences.
• Contribute to and evolve Paddle’s design system, principles, and processes to ensure consistency, accessibility, and quality across analytics surfaces.
• Advocate for user-centered design and high design standards across the product organization.
• Mentor and support other designers through collaboration, feedback, and critique.
• Own and improve the customer experience across a complex B2B platform and high-scale checkout products used by hundreds of SaaS companies and millions of consumers.

Requirements

• Have proven experience designing high-scale, consumer-facing or B2B products, including analytics, reporting, dashboards, or data visualization tools.
• Bring a strong portfolio showcasing end-to-end product design, with clear problem-solving, interaction design, and visual clarity in complex domains.
• Can critically assess and apply AI where it delivers real user value, translating it into thoughtful, usable experiences.
• Excel at cross-functional collaboration, working closely with designers, Product Managers, Engineers, Data Scientists, and business partners.
• Communicate design decisions clearly and confidently, with the ability to influence stakeholders.
• Are a self-starter comfortable with ambiguity, able to own work from discovery through delivery with minimal oversight.
• Have experience contributing to and working with design systems.
• Possess strong UI design and prototyping skills using Figma (or similar tools).