Role

• Work with teammates in product, marketing, engineering, analytics, and finance to craft monetization experiences through new features and enhancements.
• Define and shape end-to-end monetization workflows, from early ideas and sketches to interactive prototypes, high-fidelity designs, and final implementation.
• Leverage customer insights to improve conversion, upgrades, retention, and subscription management experiences.
• Conduct qualitative and quantitative research to understand customer needs around pricing, plans, billing, payments, and competitor analysis.
• Elevate the design culture by producing consistent, high-quality work that supports revenue growth.

Collaboration

• Partner with product managers to set vision and build a roadmap to improve revenue, conversion, and customer trust.
• Engage with Product, Marketing, Brand, and Finance stakeholders, communicating design updates to leadership.
• Advise product and engineering teams on monetization patterns and stay abreast of emerging trends.
• Work closely with engineering, product, marketing, and finance to improve processes and deliver monetization features.

Experience and Expertise

• 5+ years of product design experience, including 3+ years in growth or monetization-related product design.
• Mastery of product design, including prototyping, visual and interaction design, typography, layout, and visual hierarchy.
• Highly curious about technology, design, and user-centric solutions, constantly seeking new insights and trends.
• Thrives in ambiguity, validating hypotheses and bringing clarity to teams.
• Deep empathy for customers and understanding of pricing, payment, and trust experiences.
• Excellent verbal and written communication skills and collaborative mindset.
• Bias to action with rapid and decisive steps forward.
• Passionate about AI's role in work and user experience enhancement.
• Ability to work independently, manage priorities, and collaborate effectively in fast-paced environments.

Location

• Flexible location: offices in San Francisco, Seattle, or New York, or remote anywhere in the United States or Canada.