The Role
- Own and evolve core consumer journeys across onboarding, discovery, search, event exploration, and decision-making.
- Deeply understand our customers through qualitative research, quantitative data, and behavioral insights.
- Lead ambiguous, high-impact problem spaces, framing opportunities and defining experience direction from first principles.
- Design high-quality UI and UX, from early concepts and prototypes to polished, production-ready designs.
- Concept and validate new value propositions that help users more easily discover, evaluate, and choose events.
- Partner closely with Product, Engineering, and Data to bring ideas to life and ensure high-quality execution.
- Contribute to AI-enabled experiences such as personalization, smarter discovery, or decision support by shaping interaction models, user flows, trust-building patterns, and helping ship these features in production.
- Drive activation and conversion outcomes through experimentation, iteration, and close collaboration with growth and analytics partners.
- Use metrics and learning loops to evaluate impact and continuously improve the consumer experience.
- Raise the bar for craft and product thinking, influencing design quality beyond immediate projects.
- Mentor and support other designers, contributing to a strong, thoughtful design culture.
What Weβre Looking For
- 6-10 years of product design experience, with meaningful ownership of consumer-facing products.
- Proven success designing for activation, conversion, and complex decision-making flows.
- Strong end-to-end design skills: research, interaction design, visual design, prototyping, and systems thinking.
- Experience shipping and iterating on data- or AI-informed product features in production, not just concept work.
- Ability to collaborate effectively with engineering and data partners on technically complex products.
- Strong product judgmentβbalancing user needs, business goals, and technical constraints.
- Comfort working with experimentation, metrics, and iterative delivery.
- Excellent communication and storytelling skills, with the ability to influence cross-functional partners.
