Responsibilities

• Partner with cross-functional partners to frame problems, shape UX strategy, and contribute to user engagement and growth by iteratively designing, shipping and measuring solutions.
• Own and execute design across the entire product development lifecycle.
• Bring an entrepreneurial spirit of informed and deliberate research and experimentation.
• Participate in customer calls to understand their needs and preferences.
• Level up the user experience by participating in design reviews, adding to the design system, meeting UX gating criteria, and advocating for loveable over minimal products.
• Clearly communicate design rationale and iterations to partners and stakeholders.

Requirements

• 7+ years of experience as a product designer, including 2+ years working at a B2B SaaS company.
• Experience in a leadership role in cross-discipline initiatives, bringing a design voice to the conversation and building trust between the design practice and other practices.
• Experience conducting User Experience Research activities and design sprints independently.
• A robust portfolio of iterative software work, including examples with a strong focus on iteration through the Discovery phase to deliver a minimum lovable product.
• Experience working in highly complex and ambiguous spaces, especially related to digital analytics, data science, machine learning, or similar.
• Comfortable with all aspects of the design process including research, low and high fidelity design, rapid prototyping, and contributing to a Design System.
• Leverage AI tools to enhance work quality and accelerate timelines by implementing AI solutions that optimize efficiency.

Impact in 6 Months

• Represents UX within the triad and needs less support from design partners.
• Identifies and conducts appropriate UXR activities.

Impact in 12 Months

• Confidently takes ownership of all UX and UXR activities within product area.
• Strategic thinking around connecting the UX to business outcomes.