Position Summary

• Act as the strategic bridge between League’s platform capabilities and healthcare partners' digital ambitions.
• Lead workshops and translate complex business requirements into elegant user journeys.
• Persuade executive stakeholders of the value of human-centric design.

What You Will Do

• Serve as a trusted advisor to client stakeholders, articulating design strategy and UX best practices.
• Translate the long-term vision into experiences aligned with League’s platform capabilities and design system.
• Own the full design continuum from IA and user flows to interactive prototypes and high-fidelity artifacts.
• Ensure deliverables are grounded in product and user goals and communicate solutions to stakeholders.
• Partner with design research to plan and conduct research for user and market understanding and design evaluation.
• Collaborate with product managers, engineers, and client stakeholders to navigate technical constraints and iterate solutions.
• Contribute to the evolution of League’s internal design systems and capabilities.
• Identify opportunities for platform scalability and ensure consistent yet flexible design language.
• Compliance with Information Security Policies, including access management and incident reporting.

What You Bring

• 5+ years hands-on experience in Product Design, preferably in client-facing, agency, or professional services.
• Exceptional storytelling and persuasion skills to articulate design decisions to non-design stakeholders.
• Passion for using design thinking to improve health and wellness.
• Ability to navigate ambiguous problem spaces collaboratively.
• Strong understanding of US healthcare and its competitive landscape is a major plus.

Work Location

• Mix of office-centric roles based in Toronto and remote-eligible roles anywhere in Canada or US.
• Toronto-area employees collaborate in-office Monday through Thursday with flexible remote days each quarter.