Job Description
As a Senior Product Designer, youโll work closely with your product team to learn about the business challenges our customers face, imagine valuable and viable solutions, rapidly prototype and test user experiences, and deliver polished artifacts for development. Expect to tackle design challenges of all sizes: from composing the perfect label for a form field to guiding executive decision-makers on strategies for boosting customer retention.
Responsibilities
- Conduct generative and evaluative research to discern user needs and behaviors.
- Translate findings and insights into usable, effective, and accessible user experiences.
- Identify product opportunities, write user stories and acceptance criteria, and provide thoughtful, creative solutions that apply knowledge of your product area and the business context.
- Drive design strategies for larger projects and problem spaces that align with business goals and user needs. Actively participate in strategic discussions, influencing the product roadmap and vision through your insights.
- Partner with Product Management to lead projects and teams, motivating and empowering others. Provide mentorship for less experienced colleagues.
- Explore how emerging AI technology can empower our merchants with superhuman capabilities.
- Communicate ideas verbally and visually through concept designs, flow diagrams, wireframes, mockups, and high-fidelity prototypes.
- Organize workshops and activities that encourage collaboration, bringing different stakeholders together to align on common goals and drive strategic decision-making.
- Attend scrum team rituals, including backlog refinement, daily standups, sprint planning, and retrospectives.
- Apply Recurlyโs design system to solutions, contribute to new components and patterns, and oversee its implementation.
- Continuously pursue advanced knowledge and expertise in the field.
- Represent our team as a strategic thought leader, advocating for user-centric solutions in cross-functional meetings and plans.
Qualifications
- 5+ years of hands-on professional experience designing for digital products in an agile environment.
- Bachelorโs degree in Design or equivalent practical experience.
- Excellent written and verbal communication skills in English, with strong analytical and interpersonal abilities.
- A strong product design portfolio that reveals your skills and craftsmanship. Highlight key choices you made and the reasons behind them, demonstrating your design expertise.
- Deep expertise using UI/UX design, prototyping, and collaboration tools. We primarily work in (and love) Figma, but weโre always interested in discovering new capabilities.
- Familiarity with the front-end development technologies behind the web. You should be able to predict whether a solution can leverage existing user interface elements, patterns, and components, or if it demands custom development.
You'll fit right in if you ...
- Have a positive attitude and understand that every design problem is worth your care.
- Embrace constructive criticism as part of the process and can clearly articulate your design decisions.
- Like operating independently, tackling challenges head-on and delivering projects with limited oversight.
- Believe in craft and strong visual design fundamentals, including typography, color, and composition.
- Arenโt afraid to fail and love to iterate quickly.
- Pride yourself on empowering and supporting the success of your peers.
- Care passionately about creating inclusive experiences for all people.
Product Design at Recurly
- The Product Design team is responsible for the user experience of Recurlyโs merchants and their subscribers. Product Design is part of the Recurly Product team, which also includes Product Management and Partnerships. This role reports to the Senior Director of Product Design.
As a full-time employee, we offer competitive benefits programs and perks designed to fit your needs and the needs of your family.
