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Director of Product & Design, SaaS Products

9 months

In short

Join Built as the Director of Product & Design, leading innovation in our SaaS portfolio. Drive strategy, execution, and design excellence, leveraging AI tools and collaborating with cross-functional teams to transform the real estate sector.

Where
Hybrid Β· Kenya β€” Nairobi
Level
Senior-level Β· Full-time
Built
Built
  • Real Estate & Construction

Runs construction loan administration and draw management for lenders and developers.

0 open roles Β· usually open about 7 weeks

The Role

We are seeking a Director of Product & Design to lead our SaaS product portfolio, including:
  • Construction Loan Administration (CLA)
  • CLA+ for Commercial Real Estate
  • Deal Management
  • Construction Financials
  • Lien Waiver Management
This leader will own portfolio strategy, execution velocity, and design excellence across these domains, while actively driving AI-powered product innovation and AI-enabled product development practices. You will lead Product Managers and Designers across these areas and partner closely with Engineering to accelerate both product delivery and intelligent automation across our platform. This role reports into executive leadership and requires a modern product leader who leverages AI tools to prototype rapidly, pressure-test ideas, and rethink workflows, not just incrementally improve them.

What You’ll Do

  • Define and drive the multi-year product vision and strategy across Built’s SaaS portfolio.
  • Own portfolio-level prioritization, sequencing investments to maximize customer value and revenue impact.
  • Identify and prioritize AI-enabled opportunities to simplify workflows, reduce manual processes, and increase customer leverage.
  • Partner with Finance and GTM to align product strategy with revenue, retention, and margin goals.
  • Establish and maintain a clear operating cadence across product and design.
  • Drive strong product discovery practices and measurable delivery discipline.

Team Leadership

  • Lead and develop Product Managers and Designers across domains.
  • Coach PMs to operate as strategic business owners, not backlog managers.
  • Elevate design quality, user research rigor, and UX consistency across products.

Cross-Functional Partnership

  • Partner deeply with Engineering leadership to ensure strong technical strategy alignment.
  • Work with Product Marketing and Revenue to ensure launches are crisp and impactful.
  • Collaborate with Customer Success to ensure voice-of-customer insights drive prioritization.

What We’re Looking For

  • 8–12+ years in Product Management within B2B SaaS.
  • Experience leading multi-product portfolios or complex platform ecosystems.
  • Proven ability to scale PM and Design teams.
  • Superior strategic thinking paired with operational rigor.
  • Strong familiarity with modern AI tooling for product discovery and prototyping.

Nice to Have

  • Experience in fintech, proptech, construction tech, or regulated workflows.
  • Experience operating in mid-market and enterprise SaaS motions.
  • Familiarity with workflow-heavy, compliance-driven products.

Success Metrics

  • Clear, aligned portfolio strategy with measurable business outcomes.
  • Improved roadmap predictability and delivery velocity.
  • Increased customer retention and expansion within SaaS products.

Why Join Us

You will play a defining role in shaping the future of Built’s SaaS platform. This is an opportunity to lead a meaningful portfolio at scale, develop exceptional product and design talent, and directly impact how the construction and real estate ecosystem manages capital. Your leadership will influence not only what we build, but how we build.
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