The Opportunity
You’ll join the Superhuman Mail team to design foundational workflows in our core product. You’ll define and shape AI-powered experiences that help users focus on what matters most, so they can move faster through their day. You’ll partner closely with product managers, engineers, and researchers to set the vision for your team and push the boundaries of what’s possible.This is a senior role for a designer who has a deep understanding of design and interaction patterns, stays abreast of emerging trends and best practices, and has strong instincts for how AI can meaningfully augment human productivity. You’ll own and drive design work through every stage of the process, from well-executed ideas and sketches to interactive prototypes, high-fidelity designs, and final implementation. You’ll work with engineering to ensure that high-quality, delightful experiences get built and delivered on time.
In this role, you will:
- Define and shape AI-powered workflows: Own the end-to-end design of key workflows in Superhuman Mail, helping users focus on what matters most so they can move faster through their day.
- Own design from concept to implementation: Drive design work through every stage of the process: crafting well-executed ideas and sketches, interactive prototypes, high-fidelity designs, and final implementation.
- Conduct research and competitor analysis: Perform qualitative and quantitative research to understand customers, and competitor analysis to understand the landscape. Leverage customer insights to enhance the product experience and amplify user engagement.
- Set the bar for craft: Elevate the design culture at Superhuman by pursuing remarkable quality in your design craft and producing consistent, high-quality work.
- Influence product strategy: Partner with product, research, and data to set the vision for your team, and build a roadmap of projects that improve company objectives and metrics. Engage with stakeholders across the company, effectively communicating design updates to leadership for feedback and approval.
- Ensure quality delivery: Work with engineering to ensure that high-quality, delightful experiences get built and delivered on time. Advise product and engineering teammates through a deep understanding of design and interaction patterns.
- Be part of a supportive team: Work alongside a collaborative group of designers who give thoughtful feedback, share ideas openly, and help each other grow.
Qualifications
- 5+ years of relevant experience in similar product design roles.
- Demonstrated mastery of product design fundamentals, including visual and interaction design, typography, layout, and visual hierarchy. You’re an avid prototyper, and you sweat the details to build a premium, polished experience for users.
- Experience and curiosity with AI-powered products, including designing for trust, speed, and user control.
- Comfort working end-to-end, from early discovery and wireframes to high-fidelity designs, prototypes, and shipped products.
- Strong collaborator with a bias to action. Excited by the opportunity to create clarity when the direction is ambiguous.
- Demonstrated ability to work independently. Able to proactively manage priorities across multiple projects, collaborate effectively with cross-functional teams, and thrive in fast-paced, results-driven environments.
- Portfolio showing senior-level problem framing, interaction design, and high-quality execution.
Location
We’re open to you joining us in our San Francisco, Seattle, or New York offices, or from a home office anywhere in the United States or Canada.Compensation and benefits
Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more:- Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
- Disability and life insurance options
- 401(k) and RRSP matching
- Paid parental leave
- 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
- Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
- Annual professional development budget and opportunities
