Job Description

• Design and ship Labs features end-to-end — from early concept through implementation and iteration
• Own the design craft in your area: strong visual quality, sharp interaction thinking, edge cases fully considered
• Set a high bar for visual design — hierarchy, information density, and polish that earns trust with the people who use it.
• Prototype rapidly using whatever gets the idea across fastest — Figma, code, AI tools, or all three
• Collaborate tightly with Engineering from exploration through to production — not just handoff
• Use AI tools as a genuine accelerant in your workflow: Cursor, Claude, ChatGPT, v0, or similar
• Work with Product Managers and Engineering to define problems, not just receive them
• Execute user research and talk with our users to bring practitioner and patients insights into your design decisions
• Contribute to product strategy and connect design decisions to business outcomes

Requirements

• 5+ years of product design experience and a portfolio of real, shipped work
• Strong design opinions held loosely — you're open to being wrong and like being challenged
• You can move fluidly between high-level strategy and pixel-perfect execution
• You're actively experimenting with AI tools — you can name them, describe your use cases, and show the output
• Genuinely care about the user experience — not just how something looks, but how fast it loads, how reliably it works, and how it feels across devices
• You think about latency and responsiveness the same way you think about design
• You're comfortable with (and genuinely curious about) code — you don't need to write it, but you engage with it
• You've worked without perfect requirements before and found that energizing, not stressful
• You think in systems but also sweat the details that make products feel great to use
• You've built something with AI that actually shipped — or you're very close
• You understand or are eager to learn about code, AI, and how developers work

Benefits

• Ability to work Wherever You Work Well
• Flexible Paid Time Off program
• Fullscript’s RRSP match program
• Stock Options
• Custom benefits package (medical, dental, vision) with HSA
• Discount on Fullscript catalog of products for family & friends
• Training budget and company-wide learning initiatives
• Employee Wellness Programs (including no meeting Wednesday)

Our Wherever You Work Well philosophy means Fullscript teammates get to pick their own office - whether that’s in-office, at home, or a bit of both.