Job Description
- User research (Discovery): Plan, conduct, and analyze interviews, usability tests, heuristic evaluations, and quantitative and qualitative studies.
- Information Architecture & Flows: Map journeys, scenarios, flows, and requirements, organizing information in a clear and accessible way.
- Interaction Design (IxD): Design task-oriented solutions that adhere to usability heuristics and patterns.
- Visual Design: Create clean, consistent interfaces aligned with the design system and brand identity.
- Prototyping & Validation: Develop low- and high-fidelity prototypes and validate hypotheses with users and stakeholders.
- Design Systems: Maintain and evolve components, tokens, and guidelines; ensure consistency and scalability.
- Multidisciplinary Collaboration: Work closely with PMs and engineers to define problems, scope, and prioritization.
- Metrics & Iteration: Track product KPIs (e.g., activation, conversion, retention) and UX metrics (e.g., SUS, CSAT, task success), iterating continuously.
Requirements
- Experience with user research (Discovery);
- Experience with prototyping & validation;
- Experience with metrics & iteration: tracking product KPIs;
- Experience mapping journeys, scenarios, flows, and requirements;
- Experience with Interaction Design (IxD);
