Responsibilities

• Review project briefs and clarify requirements with project managers.
• Manage daily workload across retainer projects, site redesigns, and complex UI experiences.
• Design wireframes and high-fidelity layouts based on user needs and clients’ business goals.
• Conduct design critiques and implement feedback to refine designs.
• Collaborate with developers to ensure accurate implementation of design files.
• Communicate design rationale to clients in meetings and presentations.
• Perform design QA, ensuring final builds align with the original vision.
• Stay informed about industry trends and contribute insights to team discussions.
• Maintain organized design files and ensure documentation is up to date.
• Assist in estimating project timelines and workloads to meet deadlines efficiently.

Tools & Technical Expertise

• Proficiency in Figma, including prototyping and design system management.
• Strong knowledge of Shopify, including its capabilities, flexibility, and admin management.
• Hands-on experience with Shopify admin, including updates and content management within client projects.
• Experience in animation tools to enhance creative delivery.
• Expertise in cross-disciplinary project management tools, such as Jira.
• Deep understanding of eCommerce best practices and web usability standards.
• Ability to maintain clean, structured design files for seamless handoffs and collaboration.

Design & Execution

• Develop user-centric web and eCommerce designs that adhere to best practices.
• Conduct UX/UI audits and translate findings into actionable design improvements.
• Create wireframes, prototypes, and high-fidelity designs using Figma.
• Maintain and evolve design systems for consistency across projects.
• Execute design work with precision, ensuring alignment with client objectives.

Project & Client Management

• Oversee multiple client projects, ensuring timely and high-quality design delivery.
• Build strong relationships with retainer clients by delivering incremental design improvements.
• Lead end-to-end redesign projects in collaboration with Design Directors.
• Ensure development handoffs are seamless and QA design integrity is maintained.
• Prioritize and balance multiple projects effectively to meet deadlines.

Collaboration & Leadership

• Work closely with project managers, developers, and stakeholders to ensure smooth project execution.
• Actively participate in departmental and cross-functional meetings.
• Provide feedback and mentorship to junior designers.
• Take ownership of project-level issues and proactively resolve them.
• Identify potential client escalations and collaborate on solutions.

Perks & Benefits

• Flexible working schedule.
• Remote-first culture.
• We are an Equal Opportunity employer.