What will you be doing?
- Lead design for Front's core inbox and app experience and set the bar for quality and craft as other product teams build into it.
- Lead user research, reaching out to customers directly, running interviews and usability sessions, and translating what you learn into design direction.
- Partner with Product, Engineering, Data, and Customer Support to define requirements and ship solutions that hold up under real-world use.
- Design across web, desktop, and mobile, meeting users where they work.
- Communicate your vision through mock-ups, documentation, and prototypes, with prototyping as a primary tool for thinking and alignment.
- Represent users in tradeoff, timeline, and experience discussions with the conviction to advocate for the right call.
- Contribute to building and maintaining the design system with clean, usable documentation.
- Help build a team culture where great work is the standard and honest feedback is how you get there.
What skills and experience do you need?
- 5+ years designing and shipping complex products across web and mobile platforms; additional experience designing for enterprise or operations-critical software is a strong plus.
- A portfolio demonstrating a strong end-to-end design process and refined UI/UX skills. Prototypes are required.
- Demonstrated experience designing AI-powered experiences. You understand what AI can and can't do, have built it into products you've shipped, and that work is visible in your portfolio.
- Fluency with AI tools as part of your active design practice, including using AI for prototyping, iteration, and making production-level changes.
- Experience conducting independent user research, including recruiting, interviewing, and translating findings into design direction. Comfort reaching out to customers directly and owning the research process end to end.
- Experience contributing to and maintaining design systems with clean, scalable structure and documentation.
- Being collaborative by default, with low ego, strong communication skills, and the ability to connect design decisions clearly to the problems they solve.
What we offer
- Competitive salary
- Equity (we are post-series D & backed by some of the best VCs in the US)
- Private health insurance, including plan options at no cost to employees
- Paid parental leave
- Flexible time off policy
- Flexibility to work from home Monday and Friday, unless posted as a fully remote role
- Mental health support with Workplace Options
- Family planning support with Maven
- $100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities
- Wellness Days - Fronteers get an additional day off on months with no holidays
- Winter Break - Our offices are closed from Christmas to New Year's Day!
Equal Employment Opportunity
Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
