Job Description
Drive the Product Vision: Define and champion a bold, multi-quarter vision for our internal clinical tooling platform.Influence Roadmap: Actively partner with Product, Engineering, and Clinical leadership to define the 6-12 month product roadmap.
Define Success: Partner with Data Science and Product Management to define and track critical Key Performance Indicators (KPIs) and OKRs.
Simplify Complexity: Take ownership of highly complex operational challenges and break them down into clear, actionable design strategies.
Deliver High Quality Experiences: Leveraging your expertise in UX design, service design, systems design, or other relevant disciplines.
Drive Cohesion: Ensure a seamless internal user experience across all related care and clinical workflows.
Enable Experimentation: Design and establish modular components and frameworks that empower clinical leadership to define and experiment with new patient-facing and internal care protocols.
Requirements
- 8+ years of experience as a Product Designer, with significant tenure (3+ years) focused on enterprise software, internal tools, or complex B2B/B2C service delivery platforms.
- Deep experience designing for complex ecosystems and service blueprints.
- Proven ability to operate with exceptional autonomy, leading strategic initiatives from concept to delivery without heavy guidance.
- Demonstrated success influencing senior product and engineering leaders on long-term strategy and securing buy-in for bold, transformative design initiatives.
- Direct experience in healthcare, clinical workflow design, fintech, or other highly regulated industries (Bonus).
- The ability to distill complex clinical requirements and design rationale into clear, compelling narratives tailored for technical, clinical, and executive audiences.
Benefits
- Remote-first culture
- 401(k) savings plan through Fidelity
- Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
- Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents
- Generous Paid Time Off ("PTO") and Discretionary Time Off ("DTO")
- 12 weeks of 100% Paid Parental leave
- Up to $25,000 Fertility and Family Building Benefit
- Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)
- 11 Holidays Paid with one Floating Paid Holiday
- Work-From-Home reimbursement to support team collaboration and effective home office work
- 24 hours of Paid Volunteer Time Off ("VTO") Per Year to Volunteer with Charitable Organizations
