Responsibilities

• Champion the Clinical User: Make understanding our coaches and doctors your number one priority.
• Conduct immersive research to uncover unmet needs, and use those insights to design tools that genuinely make their jobs easier and more effective.
• Drive In-Depth Product Thinking: Look beyond isolated features to understand the entire clinical ecosystem.
• Design holistic, interconnected user journeys that seamlessly bridge desktop/web and mobile touchpoints, anticipating edge cases and systemic impacts before they happen.
• Generate Prolific, High-Craft Output: Produce immaculate user journey maps, wireframes, prototypes, and high-fidelity specs at a massive scale and rapid pace.
• Act as a "Chaos Pilot": Operate effectively in high-velocity, ambiguous environments.
• Embrace ruthless prioritization and triage by rapidly identifying critical design debt and operational bottlenecks, solving them with highly polished, foundational design work.
• Influence Without Authority: Drive a cohesive, user-first mindset across product, engineering, and clinical teams.
• Clearly articulate your design rationale and align disparate groups around a shared vision, even amidst competing priorities.
• Innovate with AI: Leverage modern design techniques and developments in AI/ML (including LLM-augmented experiences) to streamline complex clinical workflows through elegant, intuitive interfaces.
• Other duties as assigned.

Requirements

• 5+ years of UX/product design experience.
• Your portfolio must be a masterclass in both exceptional visual craft and in-depth product design thinking, showcasing complex problems solved elegantly.
• Minimum 2-3 years designing complex user interfaces for healthcare, enterprise, or internal clinical tools.
• Experience collaborating directly with clinical teams on their workflows is strongly preferred.
• Deep expertise in web/desktop information architecture, design patterns, and interaction design.
• Ability to confidently navigate native mobile design tasks and constraints.
• Experience designing AI/ML augmented experiences.
• LLM prompting experience is a distinct advantage.
• Ability to communicate clearly with developers regarding technical capabilities and constraints.
• Strong verbal, written, and visual communication skills.
• Bachelor’s degree in design, user experience, HCI, or a related field.

Benefits

• A competitive compensation package in line with leading technology companies.
• A remote and accomplished global team.
• Opportunity for equity participation.
• Unlimited vacation with manager approval.
• 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents.
• 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options.
• 401k retirement savings plan.