Your Domain

You'll be the primary design architect for the external user side of HealthJoy: broker partners, HR administrators and employers, employees, and their families. Decisions made on the partner side shape how members engage with their benefits, and vice versa. You'll need to hold both in your head at once.

You'll work in both directions: responding to product and engineering needs, and bringing your own ideas forward. The best designers here do both — sharp execution partners when work is in flight, and intentional vision-setters who show the team what's possible three to six months out. Like every role here, you're not constrained to a predefined scope. If you see a problem worth solving, you make the case and go.

How This Role Works

Design has changed. This role operates across three layers simultaneously. You need to be strong in all three.

• Execution — Real-Time Signal Shaping
  You're embedded with engineers building fast. You're not just reviewing UI; you're tuning how outputs feel. Whether a response creates trust or anxiety, whether a flow adds cognitive load or removes it, whether an interaction confirms or breaks a user's mental model. You give real-time judgment. You ship with the team, often directly in code.
• System Design — Human ↔ AI Interfaces
  You're not just designing screens. You're designing the interface between people and AI behavior: what happens when an AI recommends something and the user isn't sure whether to trust it. This means things like: how should our AI assistant handle a benefits question it can't answer confidently?
• Direction — Coherence Over Time
  Your job is to define trajectories that keep the product coherent, making sure we're building a unified intelligence, not disconnected feature islands.

What You’ll Do

• Be the quality signal for your product area.
• Design Inside the System.
• Design how users interact with agents and assistants.
• Reduce friction in decision-making.
• Build prototypes that define interaction patterns.
• Ensure system coherence.
• Talk to users constantly.

What We’re Looking For

• Minimum of 5-7 years of product design experience.
• Judgment over process.
• Systems thinking.
• AI-native mindset.
• Execution velocity.
• Comfort in code.
• Cognitive empathy.
• A portfolio that shows both execution quality and directional thinking.

What We’d Want to See in Your Portfolio or Design Brief

• Handling uncertainty in the interface.
• Setting direction, not just executing it.
• Working at pace.
• Your AI practice.
• Systems thinking across surfaces.

This Role Is Not For Everyone

If your best work comes from a structured design process with defined phases and clear handoffs, this role will be a difficult fit.

Reporting & Team

This role reports to the Director of Product. You’ll work closely with Product Managers, Engineers, and go-to-market teams...

Total Rewards

• Base Compensation Range for Job Level: $145,000 - 175,000 annually.
• Medical, Dental, and Vision insurance packages.
• Stock options for eligible roles.
• 401k match.
• Flexible PTO.

Commitment to Equal Pay

At HealthJoy, we are committed to creating a diverse and inclusive workplace...

Commitment to Equal Opportunity

HealthJoy is committed to creating a diverse environment...