Job Description

• Design end-to-end product experiences for complex denial prevention workflows – pattern review, rule recommendation, rule enablement, and outcome monitoring
• Create wireframes, user flows, prototypes, and high-fidelity designs that balance usability with clinical and operational complexity
• Plan and conduct user research independently – including interviews, usability testing, and feedback synthesis – to inform and validate design decisions
• Design data visualizations that communicate denial patterns and actionable insights clearly to non-technical users
• Work embedded with Product and Engineering to iteratively deliver and refine solutions
• Translate ambiguous product requirements into user-centered designs with clear rationale

Requirements

• 3+ years of experience as a Product Designer in B2B SaaS or healthcare environments
• Strong portfolio demonstrating complex workflow design and data visualization – ideally in operational or analytics-driven products
• Demonstrated experience conducting user research independently – not just participating in it
• Ability to move fluidly from concept to high-fidelity prototype
• Strong collaboration skills with engineers and product managers in agile teams
• Comfortable operating with ambiguity and limited design infrastructure
• Willing to work as a 1099 Contractor
• Experience designing healthcare, RCM, or clinical decision support products (Preferred)
• Familiarity with denial management, claims workflows, or payer operations (Preferred)
• Strong systems thinking – able to design individual screens with the full workflow in mind (Preferred)
• Excellent communication and storytelling skills – can present and defend design decisions clearly (Preferred)

Benefits

• Agile Mindset – We adapt and pivot with purpose.
• Relentless Resourcefulness – We find solutions, no matter the challenge.
• Raise Your Hand – We step up, own it, and contribute.
• Only What Matters – We simplify and focus on what drives impact.
• We Do Hard Things Together – We solve tough problems as a team.