Zendesk
Zendesk
3 open jobs
View profile

Job Description

Lead a variety of projects and initiatives, helping define strategy and user experience vision through cross-functional collaboration and alignment.
Conduct user research, present research findings, and craft end-to-end product journeys and experiences that connect users with Forethought’s services and brands.
Champion Design Thinking, educate cross-functional teams, and facilitate design workshops and co-creation sessions.
Communicate design direction and intent with user insights, design rationales, and frameworks.
Collaborate cross-functionally and balance engineering, customer, and product tradeoffs with user needs.
Contribute to the design system and lead the look & feel and technical direction of the coherent product experiences.

Requirements

  • Bachelor’s or Master’s degree in Design, Human-Computer Interaction, Interaction Design, Communication Design, Visual Art, Computer Science, Psychology, Industrial Design
  • 6+ years of professional experience in designing consumer or B2B or enterprise products
  • A designer with excellent visual skills and craft who obsesses over interaction details
  • A proactive and resourceful self-starter who thrives in ambiguity and can make decisions with imperfect data
  • Have exceptional 'creative problem-solving', initiative, and follow-through skills with the ability to think on your feet.

Benefits

bonus, benefits, or related incentives, flexible work arrangements

Posted 2 months ago β€” it may no longer be active. Explore recent jobs

Mention Woody when you apply β€” your support keeps us going πŸ’œ

Tired of manually applying to jobs?

Let JobCopilot apply for you β€” while you sleep.

  • β€’ Auto-applies to 1,500 relevant jobs/month
  • β€’ Tailors your resume to each job
  • β€’ Matches your exact search criteria
  • β€’ Runs 24/7, fully hands-free