Job Description

• Co-lead product vision and design strategy alongside Product Managers and the data team
• Define, track, and act on UX metrics such as task success rate, time on task, error rates, and behavioral signals
• Proactively identify opportunities and propose product improvements grounded in user insights, metrics, and validated hypotheses
• Collaborate with the data team to design A/B experiments and measure the impact of design decisions through evidence
• Deliver high-quality design solutions supported by clear metrics frameworks and tracking plans
• Navigate ambiguity with autonomy and initiative, defining scope, priorities, and timelines independently
• Design intuitive, scalable, and visually polished user experiences across digital platforms
• Use AI tools to increase efficiency, deepen research, support frontend shaping, and expand product design ownership
• Contribute to defining and promoting AI standards and best practices within the design team
• Participate actively in roadmap planning, sprint ceremonies, discovery sessions, and product strategy discussions
• Collaborate closely with developers and engineers to ensure design feasibility and implementation quality
• Guide workshops that align business goals, user needs, and product opportunities
• Mentor UX/UI Designers on product thinking, design quality, and data-informed decision-making
• Stay current with emerging UX/UI trends, technologies, AI capabilities, and design best practices
• Support recruitment and hiring processes through portfolio reviews, technical evaluations, and interviews
• Advocate for user-centered design and continuous improvement across the organization

Requirements

• Bachelor’s degree in Interaction Design, Interface Design, Human-Computer Interaction, Service Design, Graphic Design with emphasis in UX, or equivalent certification
• 4–6+ years of experience designing digital products and interfaces
• At least 1–2 years demonstrating strong product thinking and data-informed decision-making
• Strong experience designing end-to-end user experiences for web and/or mobile products
• Demonstrated ability to define, track, and interpret UX KPIs and connect them to user and business outcomes
• Experience influencing product backlogs through data-backed design proposals and validated hypotheses
• Strong collaborative product mindset, working effectively with Product Managers, developers, engineers, and data teams
• Experience designing and interpreting A/B experiments and usability validation initiatives
• Advanced proficiency in Figma, including design systems, tokens, scalable components, and file governance
• Strong understanding of UX research, interaction design, visual design, accessibility, and usability principles
• Full autonomy and self-direction, with the ability to define scope, prioritize work, and manage timelines independently
• Systems-oriented and strategic problem-solving mindset
• Strong communication, presentation, and stakeholder management skills
• Familiarity with Product Design frameworks such as Lean UX or Continuous Discovery
• Well-grounded technical foundation, including frontend concepts, databases, APIs, and cloud architecture
• Experience leveraging AI tools to extend design capabilities beyond traditional design workflows
• Ability to critically evaluate AI outputs for quality, bias, and usability considerations
• Experience mentoring or guiding other designers is a plus
• Highly proficient written and spoken English (C1 or higher) and Spanish

Benefits

• Professional development opportunities
• Remote work options