Job Description

• Own design for medium-to-large product areas or workflows, from problem definition through delivery.
• Translate complex requirements, data, and constraints into clear, intuitive, and scalable user experiences.
• Design digital interfaces including dashboards, data visualizations, and system-driven UI patterns.
• Create wireframes, high-fidelity designs, and interactive prototypes to communicate intent and validate solutions.
• Learn, explore and leverage new technologies to extend, expand and accelerate your performance, but know when to move slow to move fast.
• Partner closely with product managers and engineers to shape solutions, define scope, and iterate throughout development.
• Participate actively in agile ceremonies; adapt design approaches mid-sprint as constraints and insights evolve.
• Support quality assurance during and after sprints to ensure design intent is implemented accurately.
• Communicate design rationale and intent clearly through documentation, specs, and async artifacts.
• Leverage Carrier’s digital design system to work efficiently and consistently.
• Apply system components appropriately and identify gaps or opportunities for improvement.
• Maintain product-level design patterns and libraries where needed.
• Contribute feedback and recommendations that strengthen system adoption and coherence.
• Partner with researchers to participate in discovery, usability testing, and validation.
• Apply customer insights and data to guide decisions and improve outcomes.
• Balance user needs, technical feasibility, and business priorities in day-to-day design decisions.
• Be a force multiplier by raising the quality of design through critique, collaboration, and example.
• Provide guidance and feedback to more junior designers on craft, process, and problem-solving.
• Influence cross-functional partners through strong design thinking, communication, and follow-through.

Requirements

• Bachelor’s degree
• 5+ years of product design experience working on digital products, including web and mobile platforms/applications
• Bachelor’s degree in a related field (e.g., Design, HCI, Interaction Design) or equivalent experience.
• Experience designing complex or enterprise-scale software.
• Strong understanding of visual design fundamentals (color, typography, layout, hierarchy).
• Proficiency in modern design and prototyping tools (Figma required; AI tool experience and curiosity).
• Working knowledge of front-end technologies (HTML, CSS, JavaScript, React) to inform design decisions.
• Proven ability to create wireframes, prototypes, and high-fidelity UI with clear rationale.
• Experience working across different organizational contexts (startup, agency, enterprise).
• A strong portfolio demonstrating product thinking, design craft, and problem-solving impact is required.
• Strong collaborator with experience working on agile, cross-functional product teams.
• Demonstrated ability to independently drive design work with moderate ambiguity.
• High bar for visual design, interaction design, and attention to detail.
• Solid systems thinking with experience applying and contributing to design systems.
• Comfortable challenging assumptions and proposing new approaches with tact and clarity.
• Ability to communicate design intent and tradeoffs to both technical and non-technical partners.
• Curious, growth-oriented mindset with openness to feedback and iteration.
• Must have unrestricted authorization to work in the USA. No visa sponsoring available.

Benefits

• Health Care Benefits: Medical, Dental, Vision
• Wellness incentives
• Retirement Benefits
• Paid vacation days, up to 15 days;
• Paid sick days, up to 5 days;
• Paid personal leave, up to 5 days;
• Paid holidays, up to 13 days;
• Birth and adoption leave;
• Parental leave;
• Family and medical leave;
• Bereavement leave;
• Jury duty leave;
• Military leave;
• Purchased vacation
• Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance