Responsibilities
- Design the core experiences that restaurants, partners, and internal teams use to connect to OpenTable β from onboarding, reporting, security, to APIs and partner tools.
- Collaborate closely with a smart and dedicated team of product designers, product managers, and engineers to deliver practical, high-quality solutions that scale.
- Champion product concepts that expertly balance customer needs with critical business goals.
- Become an expert in restaurantsβ needs by planning and facilitating research with restaurant owners and staff; turning findings into actionable design direction.
Requirements
- Minimum of 5 years of professional experience in product design.
- Experience designing for B2B experiences or a proven track record of solving for highly complex workflows.
- Experience leading and facilitating workshops with cross-functional partners.
- Led end-to-end user research initiatives including planning, facilitating, and synthesis to translate findings into intuitive, evidence-based design solutions that directly address user pain points.
- The ability to manage time effectively and can self-direct to deliver against agreed-upon commitments.
- Previous experience with integrations and APIs is a plus.
- Strong visual and interaction skills.
- The ability to negotiate, prioritize, and break down design work into measurable outcomes while advocating for the user.
- Incorporated AI into workflows to improve and speed up design process and outcomes.
- Strong curiosity and willingness to learn from others.
- An appetite and appreciation for feedback from stakeholders and peers.
- Strong written and verbal communication skills and can clearly articulate design decisions.
- Experience working with remote teams.
- Expertise in Figma and other prototyping tools.
Benefits and Perks
- Work from (almost) anywhere for up to 20 days per year
- Generous paid parental leave, vacation & time off for your birthday
- Private health & dental insurance
- Focus on mental health and well-being:
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Annual company-wide week off a year
- Paid volunteer time
- Focus on your career growth:
- Development Dollars
- Leadership development
- Access to thousands of on-demand e-learnings
- Travel Discounts inc. Bike2Work, Season ticket loan
- Employee Resource Groups
- Income protection and life assurance
- Employee Assistance Program - including 24/7 GP & free legal advice
- Pension plan contributions
- Discounted gym membership
- Social events & Thursday happy hours
- Free lunch 2 days per week
Work Environment & Flexibility
- Global and dynamic work environment.
- Schedule accommodates a global workforce operating across multiple time zones.
- Some communications may occur outside of regular working hours.
Inclusion
- Commitment to creating a workplace where everyone feels they belong and can thrive.
- Support for accommodations during the application or interview process.