What you'll be doing

• Owning UI and UX end-to-end across web, desktop, and mobile app, from concept to shipped product
• Building and maintaining a world-class Figma design system with reusable components and consistent patterns
• Designing intuitive onboarding flows that convert and retain members across a diverse public sector audience
• Making complex financial data clear, meaningful, and actionable through thoughtful data visualisation
• Leading UX on Max, our AI financial coaching product, shaping how members experience conversational finance
• Running accessibility reviews to WCAG 2.2 AA standard, ensuring the product works for everyone
• Collaborating daily with product, engineering, and marketing, contributing to sprint ceremonies and delivery planning
• Using AI tools and automation to accelerate prototyping, ideation, and design production
• Researching best-in-class patterns, running usability testing, and feeding insight back into the product

What we're looking for

• Demonstrable product design experience with a portfolio that demonstrates exceptional craft; we want to see consumer fintech, data made simple, and high converting customer flows
• Expert Figma skills: components, variables, auto layout, and a genuine eye for a scalable design system
• Strong grasp of modern design principles including motion, accessibility, responsive systems, and interaction design
• Experience designing consistently across mobile app, web, and desktop
• Comfort working with data-heavy interfaces where clarity is the primary design challenge
• Proven use of AI design tools to move faster and prototype smarter
• Analytical mindset: you use data, testing, and user feedback to make decisions, not assumptions
• High-ownership mentality: you spot what needs doing without being asked and you move

It would be great if you also had

• Experience in a B2C fintech, financial wellbeing, or employee benefits product
• Exposure to public sector audiences such as NHS or local government
• Experience designing AI-powered or conversational product experiences
• Background working as a sole or lead designer in a scaling business

Benefits

• Fully remote working, with the flexibility to work from where you perform best.
• 25 days' annual leave, increasing with tenure, plus the option to purchase up to 5 additional days.
• Your birthday off.
• Collaborative team bonus for non-commission roles.
• Pension with salary sacrifice contributions, AVC options, and pension contributions on bonus earnings.
• Salary sacrifice schemes through Perkbox - car leasing, gym memberships, tech purchases.
• Medical cashback scheme.
• Enhanced parental leave.