The Role
We're looking for a Senior (L5) OR Staff (L6) Product Designer to lead design for Synthesia's AI-native product surfaces: the experiences where employees learn through conversation, companies localise content at scale, and AI becomes a direct participant in how work gets done - not just a tool behind the scenes.This area is central to redefining what a video platform can be: moving upstream from content creation into workforce development, and making complex AI capabilities feel natural, trustworthy, and effective for everyday users.
You'll operate as a senior IC: setting direction, influencing roadmap decisions (not just contributing), shaping bets with Product and Engineering leaders, and raising the craft bar either across Skills or Dubbing & Localisation.
Responsibilities
- Own major AI-native bets end-to-end, from problem framing to shipped outcomes and iteration.
- Set a design vision for either Skills or Dubbing & Localisation surfaces, and influence adjacent product areas to stay coherent.
- Partner closely with Product and Engineering to define what 'great' looks like (principles, quality bar, success metrics) and then drive toward it.
- Prototype and test interaction models quickly - including novel agentic and conversational patterns - and know when high-fidelity matters.
- Raise the bar on craft: interaction design, UI quality, systems thinking, and consistency across AI-native experiences.
Requirements
- Significant experience designing complex, high-usage product surfaces - ideally including AI-native products, agentic features, conversational interfaces, or products where the system takes meaningful autonomous action.
- Strong craft in interaction design and visual design, and a track record of shipping work that measurably improves the product experience.
- Comfort operating in ambiguity: you can turn unclear and fast-moving problem spaces into crisp direction, and you do not wait for perfect clarity.
- Systems thinking: you understand how AI capabilities, model constraints, and product architecture shape what's actually possible in the UX - not just what looks good on a screen.
- Excellent communication in design reviews and cross-functional decision-making contexts.
- Experience designing workflows where trust, transparency, and user control are central - helping users feel confident in AI-driven outputs rather than confused or excluded.
- A track record of tackling novel problems in maturing product spaces, and shaping the product from early-stage bets through to execution.
- The ability to leverage feedback from users and customers to ensure the product continues to meet real needs - including enterprise users with high stakes around quality, compliance, and scale.
Company Expectations
- Put the Customer First
- Own it & Go Direct
- Be Fast & Experimental
- Make the Journey Fun
Benefits
- A flexible, remote friendly role based out of Europe or one of our hubs in London, Copenhagen, Munich, or Zurich.
- 25 days of annual leave + public holidays in the country where you are based.
- A generous referral scheme. Work from home set up.
- Work from anywhere (within reason) in the world for up to 60 days per year!
- A huge opportunity for career growth as youβll help shape a market-defining product.
