Responsibilities

• Define the user experience for our digital product, including the creation of process artifacts such as User Journeys, Interaction patterns, task-flows, sketches, wireframes, and Visual Design
• Take ownership of translating vague or qualitative customer feedback into actionable design hypotheses and workflow improvements
• Proactively seek out friction in the product experience; bring forward design problems before they are assigned to you
• Leverage AI-powered prototyping tools (including Claude, Replit, Figma Make, and similar) to rapidly generate interactive prototypes for fast feedback loops with stakeholders and customers
• Translate AI-assisted prototypes into high-fidelity, developer-ready designs in Figma, ensuring engineers can pick up and implement designs with minimal ambiguity
• Ask the right questions of stakeholders and customers upfront—surface the design inputs that matter and cut through noise to prioritize effectively
• Partner with Product Management and UX Research to identify areas of friction in the mortgage lender workflow and drive design reviews in those areas
• Look for opportunities to solve problems in unique and innovative ways and help maintain visual and brand consistency between all products and platforms
• Build functional prototypes to validate and test your designs

Requirements

• 3–5 years of product design experience, with a portfolio that shows real ownership—not just execution of someone else's vision
• Figma proficiency is required — candidates without strong Figma experience will not be considered; must be able to produce polished, component-consistent, developer-handoff-ready designs
• Hands-on experience using AI tools (e.g., Claude, Figma Make, Replit, or similar) for rapid prototyping; comfortable moving quickly from concept to testable artifact
• A self-starter mentality: you identify problems on your own, form a point of view, and drive toward solutions
• Demonstrated ability to independently interpret ambiguous customer or stakeholder feedback and translate it into structured, actionable UX improvements
• Genuine curiosity about the product and users—you ask questions others don't think to ask and aren't satisfied with surface-level answers
• Strong communication skills—ability to present design decisions confidently, ask sharp questions in stakeholder reviews, and build alignment without being directive
• Solid grounding in UX design and design thinking principles; able to manage your own workflow and deadlines with an emphasis on quality and timely delivery
• A portfolio that demonstrates real problem-solving—not just polish—across digital product experiences
• Familiarity with mortgage lending workflows, underwriting processes, or fintech products is a plus, but hunger to learn the domain matters more
• Comfort with JIRA and Agile environments

Extra Credits

• Experience in financial services or mortgage technology products
• Comfort working directly with engineering teams in sprint-based delivery environments
• Exposure to design systems creation or governance
• Curious and inquisitive; patient problem solver; positive and adaptable

Life at Ocrolus

• We’re a team of builders, thinkers, and problem solvers who care deeply about our mission — and each other.
• As a fast-growing, remote-first company, we offer an environment where you can grow your skills, take ownership of your work, and make a meaningful impact.
• Our culture is grounded in four core values: Empathy – Understand and serve with compassion, Curiosity – Explore new ideas and question the status quo, Humility – Listen, be grounded, and remain open-minded, Ownership – Love what you do, work hard, and deliver excellence.
• We believe diverse perspectives drive better outcomes. That’s why we’re committed to fostering an inclusive workplace where everyone has a seat at the table, regardless of race, gender, gender identity, age, disability, national origin, or any other protected characteristic.