About the Role
We're hiring two Senior Product Designers for two distinct problem spaces. One role is focused on real-time passenger information, the other on ridership and historical analysis.What You'll Do
Across both roles, you will:- Design software for transit agency staff across the full product cycle, from discovery and research through prototypes and high-fidelity designs.
- Partner with product managers and engineers to shape product strategy by visualizing problems and solutions.
- Plan and lead user research — interviews, usability tests, synthesis — and communicate findings in ways that change decisions.
- Design for the real-world context your work lands in, including the operational workflows and service outcomes that connect to the software.
- Work alongside engineering during the build phase, acting as a quality check between what gets built and what users actually need.
- Contribute to Swiftly's design system and help raise the team's design foundation over time.
What Will Set You Up for Success
We're looking for a portfolio that shows craft and problem-solving — work you owned, showing how you moved from ambiguity to a clear outcome. Be ready to speak to your process, your decisions, and the impact of your work.- 8+ years of product design experience, with a track record of taking complex products from conception to completion.
- You use AI tools to prototype with production-level code, moving fast to test ideas at real fidelity — and you still sweat the details on the canvas, getting every pixel right when it matters.
- Experience in complex domains: operational software, data-dense interfaces, or products where understanding the underlying logic is part of the design work.
- Comfort with data visualization and analytical UX: dashboards, reporting, and exploratory analysis.
- An eye for how flows fit together across a product area and how software decisions play out in the real world.
- Strong user research skills: knowing which method to use, interviewing well, and turning findings into decisions rather than documents.
- You articulate and defend design decisions to engineers, product managers, and stakeholders, and change your mind when the evidence shifts.
Beyond the Skills
We are looking for candidates who are passionate about mobility, sustainability, or mission-oriented projects that have a significant real-world impact. Ideal candidates encompass the core values of our company:- Team. Together, we are more effective and better supported.
- Impact. Drive impact for our customers, our company, and all of our teams.
- Diversity. See differing perspectives as ways to address our weaknesses and find new strengths.
- Feedback. We share feedback because we want each other to grow professionally and personally.
- Growth. Foster personal, professional, and company growth.
Benefits
- Competitive salary.
- Equity compensation for every employee.
- Medical, Dental and Vision.
- Retirement with Employer Match.
- Flexible Spending Account (FSA).
- Home office setup reimbursement.
- Monthly cell/internet reimbursement.
- Monthly "Be Well" stipend.
- Flexible PTO with a recommended minimum.
- Flexible work environment.
- 16 paid holidays, including holidays in months without US national holidays.
- 12 fully paid weeks of leave for child birth/adoption.
