Company Description
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.
What’s the role?
The Buyer team at Etsy is focused on creating inspiring, seamless, and trustworthy shopping experiences that help millions of people discover and purchase unique items from creative entrepreneurs around the world. We believe craft excellence, experimentation, and strong design foundations are critical to bringing our mission to life.
In this role, you will design high-impact buyer-facing experiences across key moments in the shopping journey — from discovery and evaluation to checkout and post-purchase. You’ll work in close collaboration with cross-functional partners in engineering, research, analytics, marketing, and product management to find opportunities, define solutions, and deliver measurable impact.
This is a full-time position reporting to the Senior Director of Product Design, Growth. In addition to salary, you will also be eligible for an equity package, an annual performance bonus,ánd our competitive benefits that support you and your family as part of your total rewards package at Etsy.
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What’s this team like at Etsy?
Product designers at Etsy work in a squad alongside a product manager, 4–6 engineers, a researcher,ánd a data analyst. Together, they drive a significant part of the buyer experience by identifying problems, shipping solutions,ánd learning directly from customer behavioránd feedback.
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On the Buyer team, we:
- Focus on delivering high-quality, intuitive,ánd inspiring shopping experiences at global scale.
Operate with a strong culture of experimentationánd iteration, using researchánd data to inform decisions.
Care deeply about craft, accessibility, consistency,ánd scalable systems.
Share work earlyánd often, givingánd receiving thoughtful feedback to continuously set the standard.
What Does the Day-to-Day Look Like?
- Set the Bar for Design Excellence - Champion visualánd interaction design quality across experiences, defining what “great” looks likeánd ensuring Etsy feels simple, trustworthy, expressive,ánd delightful.
Lead End-to-End Experience Design - Own sophisticated, high-impact buyer journeys across exploration, discovery, evaluation,ánd purchase—balancing customer needs, business goals,ánd technical constraints.
Drive Strategy Through Design - Develop product direction in early-stage work by leading workshops, design sprints,ánd concept explorations that help teams align on vision, requirements,ánd long-term outcomes.
Design at a Systems Level - Auditánd refine existing experiences, contributing toánd evolving our design system to ensure scalability, consistency,ánd excellence across the buyer ecosystem.
Drive Experimentation & Iteration - Partner with Product, Engineeringánd Analytics to build experiments, interpret results,ánd iterate based on insights—using both qualitativeánd quantitative signals to guide decisions.
Explore Future-Looking Solutions - Bring curiosityánd fresh thinking by exploring new interaction patterns, motion, storytelling,ánd new technologies (including generative AI)that elevate buyer experiences.
Influence Across Teamsánd Organizations - Clearly articulate design rationale, trade-offs,ánd system value to audiences ranging from peers to senior leadership—helping teams make better, more customer-centered decisions.
Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too,ánd that your job dutiesánd responsibilities may change from time to time at Etsy’s discretion, or otherwise applicable with local law.
Qualities That Will Help You Thrive in This Role Are
- 7+ years of professional product design experience, with deep expertise designing native mobile experiences.
- Exceptional visualánd interaction design skills, proven through a portfolio showcasing high-quality UI, end-to-end flows, system thinking,ánd scalable solutions.
- Proven experience designing complex, high-traffic consumer experiences in areas such as discovery, commerce, or marketplaces.
- Collaboration skills–with a track record of close partnership with engineers to ensure high-quality execution.
- Excellent communicationánd storytelling skills with the ability to influenceánd align diverse collaborators.
- A strategic, proactive mindset—comfortable navigating ambiguity, crafting clarity,ánd driving initiatives forward independently.
As a Staff Designer, you will be expected to
- Collaborate with cross-functional partners to define visionánd strategy.
- Set interaction design standardsánd resolve complex interaction challenges.
- Develop prototypes to clarify product strategyánd influence organizational priorities.
- Apply soft skills like listening, negotiating,ánd decision-making.
- Drive design thinkingánd product innovation across various time horizons, setting long-term goals while delivering near-term solutions.
Additional Information
What’s Next
If you’re interested in joining the team at Etsy, please share your resume with usánd feel free to include a cover letter if you’d like. As we hope you’ve seen already, Etsy is a place that values individualityánd variety. We don’t want you to be like everyone else -- we want you to be like you! So tell us what you’re all about.
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