Sr. Product Designer

Sr. Product Designer

Reporting To: Head of Design

Description

As a Senior Product Designer, you’ll lead design from research through launch, helping turn complex church workflows into clear, connected experiences. You’ll partner with product managers and engineers, guide design decisions across products, and mentor fellow designers.

Primary Responsibilities of the Role

• Own design work end-to-end from discovery through delivery, including user research, journey mapping, user flows, wireframes, interactive prototypes, and production-ready UI.
• Help define and shape the future of Tithely’s unified platform by designing seamless, connected experiences across giving, church management, messaging, and web tools.
• Partner with product managers and engineers to understand problems, explore solutions, and make thoughtful tradeoffs. Work with the Head of Design to prioritize work across related product areas.
• Lead research planning, customer interviews, and usability testing in partnership with CX. Synthesize and share findings to guide product priorities and improve shipped experiences.
• Deconstruct and simplify complex, multi-step workflows, ensuring digital products remain intuitive, accessible, and easy for church staff and members to learn and use.
• Apply and evolve shared components and UX patterns with the design team to create consistent experiences across web and mobile.
• Use AI tools and rapid prototyping to explore ideas, test assumptions, and improve design workflows.
• Champion user advocacy across the organization while aligning design solutions with strategic business outcomes and technical architecture.
• Lead thoughtful design critiques, share work early, and mentor other designers to strengthen craft and decision-making.

Qualifications

A Successful Candidate Will:

• Use a Strategic Mindset by connecting design decisions to product goals and the broader customer experience.
• Be Tech Savvy by experimenting with useful tools, including AI, and applying them thoughtfully to improve design work.
• Communicate Effectively by explaining design decisions and tradeoffs clearly to teammates and senior leaders.
• **Manage Complexity **by turning complex workflows and competing requirements into clear, usable experiences.
• **Collaborate **by building strong partnerships with product managers, engineers, and fellow designers.
• Be Customer Focused by using customer research and feedback to address the real needs of church staff and members.

Required Technical Qualifications:

• 5+ years of product design experience, including complex SaaS applications with multiple user roles and workflows.
• A portfolio showing strong visual and interaction design, your role in key decisions, and how research informed shipped product work.
• Strong Figma skills, including reusable components, interactive prototypes, and shared design libraries.
• Experience using AI tools to explore ideas, build prototypes, or improve design workflows, with examples of how they improved the work.
• Proven experience planning, executing, and synthesizing qualitative user research and usability testing to directly influence product roadmaps.
• Experience collaborating with engineers to review builds, conduct design QA, and launch web and mobile products.
• Experience presenting design decisions and tradeoffs to senior leaders and cross-functional partners.
• Experience prioritizing design work across multiple related product areas.

Preferred Technical Qualifications:

• Direct experience designing church management software (ChMS), giving/fintech tools, nonprofit software, or multi-role administrative platforms.
• Familiarity with product analytics and behavioral data platforms (e.g., Mixpanel, Amplitude, FullStory, Pendo) to evaluate feature performance.
• Prior experience acting as a design lead, mentor, or player-coach within a collaborative product design team.

Office Requirements:

• We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year.
• A stable work environment with designated workspace and access to high-speed internet.
• US-based and legally able to work full time in the US. Sponsorships are not available at this time.
• Tithely is currently able to employ in the following states**: **AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WV

Additional Information

Health insurance, dental, vision for your family, 401K, paid time off, sick leave, parental leave, and more. We believe taking care of our team is important and want to be sure you have what you need.