Monzo

Lead Product Designer, Borrowing

11 days ago

Job Description


๐Ÿ“London / UK Remote | ๐Ÿ’ฐ ยฃ 90,000-ยฃ105,000 + Benefits


โญOur Design team

Our Product Design team at Monzo is currently made up of 60 people across Product Design, User Research and Branding, lead by our VP of Design, Vuokko Aro. 

If youโ€™d like to read more about how our design team works, here are some useful blog posts:
https://monzo.com/blog/how-we-use-design-to-create-business-impact-at-monzo
https://monzo.com/blog/user-research-insight-to-impact-the-art-of-scaling-impact-and-crafting-goal


๐Ÿ”‘Youโ€™ll play a key role by

  • Youโ€™ll lead your squad to iterate on our existing Borrowing Products to help them truly meet both customer and business needs.
  • Together with your discovery team, youโ€™ll unpack opportunity areas and set visions for new borrowing products that meet needs we arenโ€™t serving.
  • Youโ€™ll work with your squad to break longer term visions down into well defined pieces and deliver against them.
  • Understanding complex problem spaces, and collaborating across multiple disciplines to deliver simple, informative, and delightful experiences customers love.
  • Sharing work with your squad, design and leadership, remaining humble and open to feedback while not shying away from expressing your own opinion.
  • Holding a high bar for design in our Borrowing products, expanding the problem space to include all inputs that affect the final experience.
  • You'll have a good sense of how to prioritise, working in an ambiguous space where you are constantly experimenting to find the best solution. 
  • Youโ€™ll collaborate regularly using strong communication, documentation and facilitation skills. Youโ€™ll work closely with PMs, Engineers, Data scientists, User researchers and writers to make sure your team isnโ€™t just shipping great designs, but they are deeply involved throughout the design process.


๐ŸคฉWeโ€™d love to hear from you if

  • Youโ€™ve led the design of world-class product launches in a fast-growing company before. 
  • You understand that good design is not about trends but is built on top of principles and
    tradeoffs. You make well-reasoned design decisions always advocating for the best possible user experience. 
  • Youโ€™re passionate about inclusive design and accessibility, and youโ€™ll design with all our users
    in mind. 
  • You care about the UI design details but are also comfortable zooming out, seeing the
    broader picture and connecting the dots to create a cohesive overall experience. 
  • Youโ€™re familiar with native mobile design patterns on Android and iOS and have designed
    polished apps for both platforms 
  • Youโ€™re passionate about sharing your knowledge, and raising the bar for design practice at
    Monzo. Previous experience mentoring designers is a big plus. 
  • You understand that writing is designing, you're a confident writer, and the copy in your
    screens is never an afterthought. 


๐Ÿ™ŒWhatโ€™s in it for you

๐Ÿ’ฐยฃ90,000-ยฃ105,000 โž• share options.

๐Ÿ“This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) 

โฐWe offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 

๐Ÿ“šยฃ1,000 learning budget each year to use on books, training courses and conferences.

๐ŸกWe will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. 

โž• Plus lots more! Read our full list of benefits.


๐ŸŒˆ The application journey has 3 key steps

  • Initial call (30 minutes). A video chat with Natalie who is part of our hiring team. This focuses on general suitability and fit for Monzo.
  • Portfolio Walk-through (45 minutes+). We'll ask you to prepare 1 case study which demonstrates your end-to-end design process and deliverables. You will go through this with our Design Manager for Borrowing and another designer in the team where they will ask follow up questions, digging deeper into your process and work.
  • Final round (2.5-3 hours). This involves 3 interviews covering craft, impact and teamwork. These typically happen across 2 days via three separate video calls. The portfolio submitted is used as a reference for these interviews to help set context for us, and save you time repeating yourself.

This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! 

Youโ€™ll hear from us throughout the application process, but if youโ€™ve got any questions, please reach out to [email protected]. You can also use this email address to let us know if thereโ€™s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.

Weโ€™ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you donโ€™t miss out. 


About Monzo

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Weโ€™re building the best bank in the world - a bank you'd be proud to use - and that means bringing together a talented team with diverse experiences, backgrounds and skills.

We believe there should be an alternative to the banking of the past: we're focused on solving problems, rather than selling financial products, making your financial life simpler, and giving you complete control from your smartphone.

Internally, we encourage an open, collaborative, inclusive working environment. We contribute to open source software, and we continually engage with our wonderful community. Weโ€™re hiring talented, creative problem-solvers to help us build the bank of the future. Join us!

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