Job Description
The Senior Product Designer is responsible for ensuring a consistent user experience and application of Appfire standards across Appfireโs product portfolio. In this critical role, you will play a key part in defining, shaping and creating solutions by delivering outstanding user-centered designs. The User Experience Architect will support and report to the Sr UX Manager for Appfireโs Design system and will work with a multi-disciplinary design team as well as major stakeholders from product, engineering, and other areas of the business. Your mission will be to work with product design teams and leadership to create and deliver a strategic design vision for next generation product experiences at Appfire.
What You Will Do
- Work with product leadership to create a unified design view of Appfireโs product capabilities
- Identify success metrics ensuring design solutions continue to deliver customer value
- Lead strategic vision and conceptual design outcomes at the portfolio level, which will provide a clear direction for our customer experiences across Appfireโs product landscape
- Propose new areas of work aimed at customer needs with compelling reasoning based on goals, constraints, and risks, and execute on them
- Perform competitive analysis, market assessments and heuristic evaluations
- Drive design reviews, design critiques and act as a design craft leader, coaching and mentoring other designers to ensure consistent and cohesive product experiences
- Create artifacts to communicate the recommended user experience to internal stakeholders and development teams - such as project briefs, presentations, user flows, site maps, taxonomies, etc.
- Collaborate with Appfireโs research team on research studies to understand customer behavior, refine design approaches, and validate solutions. Strategize with product team members to act on research findings.
- Build meaningful relationships with a cross-functional team that includes developers, product managers, subject matter experts, and stakeholders.
What We Would Like To See
- Strong portfolio demonstrating multiple shipped products, preferably mid- to large product-forward software engineering organizations
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Graphic Design, Industrial Design, Architecture, HCI, or related field
- 7+ years of relevant experience
- 2+ years designing products in agile/developer-focused tooling or complex platforms
- Experience with strategic implementation of Enterprise software in a SaaS environment or with complex enterprise products
- UX prototyping experience with tools like Figma
- Experience in design systems, the ability to identify common components required to support a wide array of customer use cases.
- A passion for storytelling, and the ability to bring design direction to life with user journeys, personas, scenarios, navigational maps, flow diagrams, wireframes and prototypes
- Building presentations that demonstrate structured ideation, aimed at solving business and end-user problems
- Planning and running research activities and synthesizing the results into actionable plans
- Expert level knowledge of Design Thinking principles and comfortable leading Cross-Functional Design Thinking exercises.
- Experience using analytics data to inform design decisions
- Web and Large Enterprise experience
- Experienced and comfortable working with Agile development teams
- Expert level knowledge of competitive products & experiences
- Some project management (work plans)
- Experience designing products for or adjacent to agile and developer platforms
- Experience with Atlassian,
